Stax incident

Database Degraded Performance

Stax is currently experiencing a major incident affecting API and Automations and 1 more component, which began 18h ago. The vendor's full update timeline is below.

Started
Oct 14, 2026, 05:16 PM UTC
Resolved
Ongoing
Duration
● 17h 31m
Detected by Pingoru
Oct 14, 2026, 05:16 PM UTC

Affected components

APIAutomationsAPIAutomationsUser InterfaceUser InterfacePayroll SyncReporting & Dashboards

Update timeline

  1. identified Oct 14, 2026, 05:16 PM UTC

    Status: Identified Our database provider is having an issue with capacity. We are working closely with them to resolve this issue. In the meantime, you may see some degraded performance with CX, if you do please reach out to [email protected] Affected components User Interface (Degraded performance) API (Degraded performance) Automations (Degraded performance) Payroll Sync (Degraded performance) Reporting & Dashboards (Degraded performance)