Stax incident

Document intake errors

Minor Resolved View vendor source →
Started
Feb 25, 2026, 06:44 PM UTC
Resolved
Feb 25, 2026, 06:44 PM UTC
Duration
Detected by Pingoru
Feb 25, 2026, 06:44 PM UTC

Affected components

AutomationsDocument Ingestion

Update timeline

  1. investigating Jan 23, 2026, 04:26 AM UTC

    Status: Investigating We are actively investigating the incident. Affected components Document Ingestion (Degraded performance) Automations (Degraded performance)

  2. monitoring Jan 23, 2026, 04:05 PM UTC

    Status: Monitoring We have implemented a resolution, and are actively monitoring it. Affected components Document Ingestion (Operational) Automations (Operational)

  3. resolved Feb 25, 2026, 06:44 PM UTC

    Status: Resolved The incident has been resolved. Please reach out to support: mailto:[email protected] if you have more questions. Affected components Document Ingestion (Operational) Automations (Operational)

Looking to track Stax downtime and outages?

Pingoru polls Stax's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Stax reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Stax alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Stax for free

5 free monitors · No credit card required