Stax experienced a minor incident on February 25, 2026 affecting Automations and Document Ingestion, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
AutomationsDocument Ingestion
Update timeline
- investigating Jan 23, 2026, 04:26 AM UTC
Status: Investigating We are actively investigating the incident. Affected components Document Ingestion (Degraded performance) Automations (Degraded performance)
- monitoring Jan 23, 2026, 04:05 PM UTC
Status: Monitoring We have implemented a resolution, and are actively monitoring it. Affected components Document Ingestion (Operational) Automations (Operational)
- resolved Feb 25, 2026, 06:44 PM UTC
Status: Resolved The incident has been resolved. Please reach out to support: mailto:[email protected] if you have more questions. Affected components Document Ingestion (Operational) Automations (Operational)