Stax incident

CX Service Degration

Minor Resolved View vendor source →

Stax experienced a minor incident on March 3, 2026 affecting API and Automations and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2026, 06:06 PM UTC
Resolved
Mar 03, 2026, 06:06 PM UTC
Duration
Detected by Pingoru
Mar 03, 2026, 06:06 PM UTC

Affected components

APIAutomationsUser InterfacePayroll Sync

Update timeline

  1. investigating Mar 02, 2026, 10:14 PM UTC

    Status: Investigating We are actively investigating the incident. Affected components Payroll Sync (Degraded performance) User Interface (Degraded performance) API (Degraded performance) Automations (Degraded performance)

  2. monitoring Mar 02, 2026, 10:48 PM UTC

    Status: Monitoring We have implemented a resolution, and are actively monitoring it. Affected components User Interface (Degraded performance) API (Degraded performance) Automations (Degraded performance) Payroll Sync (Degraded performance)

  3. resolved Mar 03, 2026, 06:06 PM UTC

    Status: Resolved The incident has been resolved. Please reach out to support "support": mailto:[email protected] if you have more questions. Affected components User Interface (Operational) API (Operational) Automations (Operational) Payroll Sync (Operational)