Stax incident

Payroll Service Connection Issues

Minor Resolved View vendor source →

Stax experienced a minor incident on April 2, 2026 affecting Payroll Sync, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2026, 10:51 PM UTC
Resolved
Apr 02, 2026, 10:51 PM UTC
Duration
Detected by Pingoru
Apr 02, 2026, 10:51 PM UTC

Affected components

Payroll Sync

Update timeline

  1. investigating Mar 30, 2026, 10:18 PM UTC

    Status: Investigating We are actively investigating the incident. Affected components Payroll Sync (Partial outage)

  2. investigating Mar 30, 2026, 10:19 PM UTC

    Status: Investigating We are actively investigating the incident. Affected components Payroll Sync (Full outage)

  3. monitoring Mar 30, 2026, 11:22 PM UTC

    Status: Monitoring The incident has been resolved. We are working on syncing payroll connections that were missed during the outage period, and will update this page once that is completed. Affected components Payroll Sync (Degraded performance)

  4. resolved Apr 02, 2026, 10:51 PM UTC

    Status: Resolved The incident has been resolved. Please reach out to support: mailto:[email protected] if you have more questions. Affected components Payroll Sync (Operational)