Ongoing since 01:41 PM UTC, affecting The Housing Director Cloud Services.
A fix has been implemented, and all impacted sites should now be restored. StarRez Engineers are actively monitoring to confirm stability.
Affected components
Update timeline
- investigating Oct 27, 2026, 01:41 PM UTC
THD customers are experiencing an SSO login service disruption. Engineers are actively working to remediate the issue. The next update is due within 60 minutes, or as warranted by changes in events.
- identified Oct 27, 2026, 03:02 PM UTC
THD customers experienced SSO login failures. The issue was caused by an upstream provider, and a fix has been implemented. The next update is due within 60 minutes, or as warranted by changes in events.
- monitoring Oct 27, 2026, 03:47 PM UTC
A fix has been implemented, and all impacted sites should now be restored. StarRez Engineers are actively monitoring to confirm stability.
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