pingoru pingoru Stardekk had 14 outages in the last 2 years totaling 45h 12m of downtime, averaging 0.6 incidents per month.
There were 14 Stardekk outages since March 2, 2025 totaling 45h 12m of downtime. Each is summarised below. Incident details, duration, and resolution information.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We're aware some users are currently experiencing partial outages affecting parts of our platform. Our team is actively investigating and working to restore full service as quickly as possible. We'll post updates here as we learn more. Thanks for your patience.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Temporary service disruption affecting Reservation Manager: backoffice was unavailable between 10:50 and 12:50 and between 14:10 and 14:40.
We are investigating reports that some services are not accessible for some users. We are working as quick as possible to rectify this.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
This incident has been resolved. We investigated reports that the Booking Engine was inaccessible for some users. Two temporary time-outs occurred and have since been fixed: 10:30 – 11:05 CET 11:15 – 11:30 CET
We are investigating reports that some services are not accessible for some users. We are working as quick as possible to rectify this.
We are continuing to investigate this issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
We are investigating reports that the Booking Engine is still not accessible for some users. We are working as quick as possible to rectify this.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved. If you have an active PMS integration, we recommend performing a manual data synchronisation from your PMS to ensure all information is fully up to date with your connected partners. Affected Period: June 11, 2:30 AM – 8:50 AM CEST
We are investigating reports that some services are not accessible for some users. We are working as quick as possible to rectify this.
All services are now operational again. We are continuing to monitor the situation to ensure full stability. We will confirm once monitoring is complete.
This incident has been resolved.
We are currently investigating an issue affecting the booking engine and reservation manager. Some users may experience timeouts when using these products. We are actively looking into the root cause and will share updates as soon as we have more information. Started: 17:10
We are continuing to investigate this issue.
We are continuing to investigate this issue.
Reservation Manager: We have identified the cause of the issue and implemented a fix for Reservation Manager. We are currently monitoring the situation to confirm full recovery. We will provide a final update once the issue is fully resolved. Booking Engine: We have identified the cause of the issue and implemented a fix, however some users may still experience degraded performance in the booking engine. We continue to monitor the situation closely.
Both the booking engine and reservation manager are now operational again. We are continuing to monitor the situation to ensure full stability. We will confirm once monitoring is complete.
This incident has been resolved.
We are investigating reports that some services are not accessible for some users. We are working as quick as possible to rectify this.
We are continuing to investigate this issue.
A fix has been implemented and we are monitoring the results.
All systems are running as normal. The team will continue to monitor.
We are currently investigating reports of an issue that occurs when editing the calendar in Channel Manager. Our team is working as quickly as possible to resolve the issue.
Services are returning to normal and you should be able to change the calendar again. We will continue to monitor the situation.
A fix has been implemented and we are monitoring the results.
All systems are running as normal. The team will continue to monitor.
We are currently experiencing a major service interruption resulting in our products being unreachable for some users. This incident is caused by a widespread outage affecting Cloudflare, a critical service provider we use for content delivery and security. This is a global event affecting many services across the internet. We are closely monitoring Cloudflare’s status updates and will ensure our services are restored as soon as their systems recover. We will provide further updates as they become available.
We are continuing to investigate this issue.
Cloudflare is continuing to investigate this issue.
Our services are now accessible again. We are currently awaiting an official update from Cloudflare.
This incident has been resolved.
We are currently investigating reports of an error that occurs when editing certain reservations in Reservation Manager. Our team is working as quickly as possible to resolve the issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.