Stardekk incident

Partial outage

Resolved after 30 minutes, affecting Reservation Manager and Website Manager and 1 more, on August 18, 2026.

monitoring Aug 18, 2026, 03:04 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 18, 2026, 02:42 PM UTC
Resolved
Aug 18, 2026, 03:12 PM UTC
Duration
30m
Detected by Pingoru
Aug 18, 2026, 02:42 PM UTC

Affected components

Reservation ManagerWebsite ManagerIntegrationsBooking EngineChannel Manager

Update timeline

  1. investigating Aug 18, 2026, 02:42 PM UTC

    We're aware some users are currently experiencing partial outages affecting parts of our platform. Our team is actively investigating and working to restore full service as quickly as possible. We'll post updates here as we learn more. Thanks for your patience.

  2. identified Aug 18, 2026, 02:59 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 18, 2026, 03:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 18, 2026, 03:12 PM UTC

    This incident has been resolved.

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