Resolved after 4 hours 7 minutes, affecting Booking Engine and Channel Manager, on June 11, 2026.
This incident has been resolved. If you have an active PMS integration, we recommend performing a manual data synchronisation from your PMS to ensure all information is fully up to date with your connected partners. Affected Period: June 11, 2:30 AM – 8:50 AM CEST
Affected components
Update timeline
- investigating Jun 11, 2026, 06:16 AM UTC
We are investigating reports that some services are not accessible for some users. We are working as quick as possible to rectify this.
- investigating Jun 11, 2026, 06:27 AM UTC
We are continuing to investigate this issue.
- identified Jun 11, 2026, 06:39 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 11, 2026, 06:47 AM UTC
A fix has been implemented and we are monitoring the results.
- investigating Jun 11, 2026, 07:10 AM UTC
We are investigating reports that the Booking Engine is still not accessible for some users. We are working as quick as possible to rectify this.
- investigating Jun 11, 2026, 07:54 AM UTC
We are continuing to investigate this issue.
- monitoring Jun 11, 2026, 09:12 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 11, 2026, 10:23 AM UTC
This incident has been resolved. If you have an active PMS integration, we recommend performing a manual data synchronisation from your PMS to ensure all information is fully up to date with your connected partners. Affected Period: June 11, 2:30 AM – 8:50 AM CEST
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