Stardekk incident

We are investigating an outage in Reservation Manager

Stardekk experienced a major incident on August 16, 2025 affecting Reservation Manager, lasting 1h 7m. The incident has been resolved; the full update timeline is below.

Started: Aug 16, 2025, 03:49 PM UTC
Resolved: Aug 16, 2025, 04:57 PM UTC
Duration: 1h 7m
Detected by Pingoru: Aug 16, 2025, 03:49 PM UTC

Affected components

Reservation Manager

Update timeline

investigating Aug 16, 2025, 03:49 PM UTC

We are currently investigating reports of an error that occurs when editing certain reservations in Reservation Manager. Our team is working as quickly as possible to resolve the issue.
identified Aug 16, 2025, 04:46 PM UTC

The issue has been identified and a fix is being implemented.
resolved Aug 16, 2025, 04:57 PM UTC

This incident has been resolved.