Stardekk experienced a critical incident on February 27, 2026 affecting Reservation Manager and Website Manager and 1 more component, lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Reservation ManagerWebsite ManagerIntegrationsBooking EngineChannel Manager
Update timeline
- investigating Feb 27, 2026, 12:43 PM UTC
We are investigating reports that some services are not accessible for some users. We are working as quick as possible to rectify this.
- investigating Feb 27, 2026, 12:50 PM UTC
We are continuing to investigate this issue.
- monitoring Feb 27, 2026, 12:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 27, 2026, 01:05 PM UTC
All systems are running as normal. The team will continue to monitor.