Springbook experienced a notice incident on July 28, 2026 affecting Cirrus and Springbrook Enterprise Cloud, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
CirrusSpringbrook Enterprise Cloud
Update timeline
- monitoring Jul 28, 2026, 05:45 PM UTC
We have identified an issue causing slow performance on one of our SQL servers. Performance should be returning to normal soon.
- monitoring Jul 28, 2026, 05:51 PM UTC
This was causing slow performance when using the application. This was also causing jobs/reports to take longer to start processing.
- resolved Jul 28, 2026, 06:39 PM UTC
This incident has been resolved.