Springbook incident

Cirrus - Performance issues using Cirrus

Resolved after 53 minutes, affecting Cirrus and Springbrook Enterprise Cloud, on July 28, 2026.

monitoring Jul 28, 2026, 05:51 PM UTC

This was causing slow performance when using the application. This was also causing jobs/reports to take longer to start processing.

Started: Jul 28, 2026, 05:45 PM UTC
Resolved: Jul 28, 2026, 06:39 PM UTC
Duration: 53m
Detected by Pingoru: Jul 28, 2026, 05:45 PM UTC

Affected components

CirrusSpringbrook Enterprise Cloud

Update timeline

monitoring Jul 28, 2026, 05:45 PM UTC

We have identified an issue causing slow performance on one of our SQL servers. Performance should be returning to normal soon.
monitoring Jul 28, 2026, 05:51 PM UTC

This was causing slow performance when using the application. This was also causing jobs/reports to take longer to start processing.
resolved Jul 28, 2026, 06:39 PM UTC

This incident has been resolved.

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