Springbook incident

Cirrus portal timeouts

Resolved after 1 hour 47 minutes, affecting Cirrus, on October 27, 2026.

monitoring Oct 27, 2026, 03:00 PM UTC

Cloudflare found an issue with client firewalls. A fix is being implemented. Multiple impacted agencies are now recovering.

Started
Oct 27, 2026, 01:41 PM UTC
Resolved
Oct 27, 2026, 03:28 PM UTC
Duration
1h 47m
Detected by Pingoru
Oct 27, 2026, 01:41 PM UTC

Affected components

Cirrus

Update timeline

  1. investigating Oct 27, 2026, 01:41 PM UTC

    We have reports of users getting timeout errors at login.

  2. monitoring Oct 27, 2026, 03:00 PM UTC

    Cloudflare found an issue with client firewalls. A fix is being implemented. Multiple impacted agencies are now recovering.

  3. resolved Oct 27, 2026, 03:28 PM UTC

    This incident has been resolved.

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