Springbook incident

Civicpay - Selectron IVR system down

Resolved after 2 days 20 hours, affecting CivicPay Online Payment Processing, on October 23, 2026.

monitoring Oct 23, 2026, 05:50 PM UTC

Selectron's site is currently offline. This impacts organizations using Selectron IVR.

Started
Oct 23, 2026, 05:50 PM UTC
Resolved
Oct 26, 2026, 02:16 PM UTC
Duration
2d 20h
Detected by Pingoru
Oct 23, 2026, 05:50 PM UTC

Affected components

CivicPay Online Payment Processing

Update timeline

  1. monitoring Oct 23, 2026, 05:50 PM UTC

    Selectron's site is currently offline. This impacts organizations using Selectron IVR.

  2. resolved Oct 26, 2026, 02:16 PM UTC

    This incident has been resolved.

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