Is Springbook down?

Last checked 6m ago
Current status
Springbook is up

No incidents right now.

Official status page: https://status.springbrooksoftware.com · Polled every 5 minutes · 32 components tracked

Springbook is operational right now. Last checked 6m ago; the most recent incident resolved 18h ago.

Real-time Springbook status, recent outages, and incident history — pulled directly from Springbook's official status page at https://status.springbrooksoftware.com every 5 minutes. Pingoru tracks 32 Springbook services and has captured 33 incidents in the last 90 days (99.18% uptime). Get email, Slack, Discord, or webhook alerts the moment Springbook reports a new incident — free for 5 monitors, no credit card.

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Springbook uptime 99.18% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 53m
    Started Jul 28, 2026, 05:45 PM UTC · Resolved Jul 28, 2026, 06:39 PM UTC
    CirrusSpringbrook Enterprise Cloud
    Timeline · 3 updates
    • monitoring · Jul 28, 2026, 05:45 PM UTC

      We have identified an issue causing slow performance on one of our SQL servers. Performance should be returning to normal soon.

    • monitoring · Jul 28, 2026, 05:51 PM UTC

      This was causing slow performance when using the application. This was also causing jobs/reports to take longer to start processing.

    • resolved · Jul 28, 2026, 06:39 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 1h 47m
    Started Jul 17, 2026, 03:49 PM UTC · Resolved Jul 17, 2026, 05:37 PM UTC
    CivicPay Online Payment Processing
    Timeline · 3 updates
    • monitoring · Jul 17, 2026, 03:49 PM UTC

      We are monitoring an issue with IVR payments from Selectron.

    • monitoring · Jul 17, 2026, 03:59 PM UTC

      Selectron has notified us that the issue has been resolved and processing is returning to normal.

    • resolved · Jul 17, 2026, 05:37 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 1h 2m
    Started Jul 06, 2026, 03:09 PM UTC · Resolved Jul 06, 2026, 04:12 PM UTC
    CivicPay Online Payment ProcessingCivicPay Online RecurringCivicPay Backend ProcessingCivicPay Online API
    Timeline · 3 updates
    • investigating · Jul 06, 2026, 03:09 PM UTC

      We are currently investigating this issue.

    • monitoring · Jul 06, 2026, 03:17 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Jul 06, 2026, 04:12 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 4h 45m
    Started Jul 06, 2026, 02:58 PM UTC · Resolved Jul 06, 2026, 07:43 PM UTC
    PUBLIQ Payments
    Timeline · 7 updates
    • investigating · Jul 06, 2026, 02:58 PM UTC

      We are currently investigating this issue.

    • monitoring · Jul 06, 2026, 03:16 PM UTC

      A fix has been implemented and we are monitoring the results.

    • monitoring · Jul 06, 2026, 04:12 PM UTC

      We are continuing to monitor for any further issues.

    • investigating · Jul 06, 2026, 04:35 PM UTC

      The issue is happening again. We are continuing to investigate.

    • monitoring · Jul 06, 2026, 04:56 PM UTC

      A fix has been implemented and we are monitoring the results.

    • monitoring · Jul 06, 2026, 05:59 PM UTC

      We are continuing to monitor for any further issues.

    • resolved · Jul 06, 2026, 07:43 PM UTC

      We have identified the root cause and have implemented a change.

    Latest: We have identified the root cause and have implemented a change.

  5. Resolved 1h 28m
    Started Jun 24, 2026, 12:15 PM UTC · Resolved Jun 24, 2026, 01:43 PM UTC
    CirrusSpringbrook Enterprise CloudTableau
    Timeline · 4 updates
    • investigating · Jun 24, 2026, 12:15 PM UTC

      We are currently investigating an issue preventing login to Springbrook Cirrus, Enterprise and Tableau.

    • investigating · Jun 24, 2026, 01:03 PM UTC

      We are continuing to investigate this issue.

    • monitoring · Jun 24, 2026, 01:13 PM UTC

      We have identified issue and have implemented a fix. We will continue to monitor the situation.

    • resolved · Jun 24, 2026, 01:43 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Springbook outage history

4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Springbook outage history →

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Outage history

Past 90 days · 9 incidents View full outage history →