Is Springbook down?
Last checked 2m agoNo incidents right now.
Springbook is operational right now. Last checked 2m ago; the most recent incident resolved 2h ago.
Real-time Springbook status, recent outages, and incident history: pulled directly from Springbook's official status page at status.springbrooksoftware.com every 5 minutes. Pingoru tracks 32 Springbook services and has captured 34 incidents in the last 90 days (99.93% uptime). Get email, Slack, Discord, or webhook alerts the moment Springbook reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days- Cirrus
Timeline · 3 updates
- investigating · Oct 27, 2026, 01:41 PM UTC
We have reports of users getting timeout errors at login.
- monitoring · Oct 27, 2026, 03:00 PM UTC
Cloudflare found an issue with client firewalls. A fix is being implemented. Multiple impacted agencies are now recovering.
- resolved · Oct 27, 2026, 03:28 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- CivicPay Online Payment Processing
Timeline · 2 updates
- monitoring · Oct 23, 2026, 05:50 PM UTC
Selectron's site is currently offline. This impacts organizations using Selectron IVR.
- resolved · Oct 26, 2026, 02:16 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- CirrusSpringbrook Enterprise Cloud
Timeline · 2 updates
- investigating · Oct 01, 2026, 03:56 PM UTC
We are currently seeing reports take an extended time to move from scheduled to processing.
- resolved · Oct 01, 2026, 04:48 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Incident record
Since April 2026 · Statuspage by Atlassian · 32 components checked every 5 minutesThe longest incident in the last year, Springbrook Express App Server #1 Unavailable on April 28, 2026, ran for 7 days. 60 maintenance windows announced in the same period.
Most affected components, last 12 months
- Cirrus15
- Springbrook Enterprise Cloud13
- CivicPay Online Payment Processing7
- Springbrook Express Cloud6
- CivicPay Backend Processing3
Latest incidents
- Cirrus portal timeouts
We have reports of users getting timeout errors at login.
- Civicpay - Selectron IVR system down
Selectron's site is currently offline. This impacts organizations using Selectron IVR.
- Springbrook Cloud - reports taking a long time to move from Scheduled to Processing
We are currently seeing reports take an extended time to move from scheduled to processing.
- Cirrus portal timeouts ResolvedStarted Oct 27, 2026, 01:41 PM UTC · Resolved Oct 27, 2026, 03:28 PM UTC · 1h 47m
- Civicpay - Selectron IVR system down ResolvedStarted Oct 23, 2026, 05:50 PM UTC · Resolved Oct 26, 2026, 02:16 PM UTC · 2d 20h
- Started Oct 01, 2026, 03:56 PM UTC · Resolved Oct 01, 2026, 04:48 PM UTC · 51m