Springbook incident

Springbrook Express App Server #1 Unavailable

Major Resolved View vendor source →

Springbook experienced a major incident on April 28, 2026 affecting Springbrook Express Cloud, lasting 7d 2h. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 07:10 PM UTC
Resolved
May 05, 2026, 09:45 PM UTC
Duration
7d 2h
Detected by Pingoru
Apr 28, 2026, 07:10 PM UTC

Affected components

Springbrook Express Cloud

Update timeline

  1. investigating Apr 28, 2026, 07:10 PM UTC

    We are currently investigating an issue with one of the Springbrook Express app servers. This is impacting a subset of customers who use the affectedd app server.

  2. monitoring Apr 28, 2026, 07:36 PM UTC

    A fix has been implemented, and we are continuing to investigate the root cause. We will monitor the situation closely and update as progress is made to full resolution.

  3. resolved May 05, 2026, 09:45 PM UTC

    This incident has been resolved.