Resolved after 7 days 2 hours, affecting Springbrook Express Cloud, on April 28, 2026.
A fix has been implemented, and we are continuing to investigate the root cause. We will monitor the situation closely and update as progress is made to full resolution.
Affected components
Springbrook Express Cloud
Update timeline
- investigating Apr 28, 2026, 07:10 PM UTC
We are currently investigating an issue with one of the Springbrook Express app servers. This is impacting a subset of customers who use the affectedd app server.
- monitoring Apr 28, 2026, 07:36 PM UTC
A fix has been implemented, and we are continuing to investigate the root cause. We will monitor the situation closely and update as progress is made to full resolution.
- resolved May 05, 2026, 09:45 PM UTC
This incident has been resolved.
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