Springbook experienced a critical incident on July 6, 2026 affecting PUBLIQ Payments, lasting 4h 45m. The incident has been resolved; the full update timeline is below.
Affected components
PUBLIQ Payments
Update timeline
- investigating Jul 06, 2026, 02:58 PM UTC
We are currently investigating this issue.
- monitoring Jul 06, 2026, 03:16 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 06, 2026, 04:12 PM UTC
We are continuing to monitor for any further issues.
- investigating Jul 06, 2026, 04:35 PM UTC
The issue is happening again. We are continuing to investigate.
- monitoring Jul 06, 2026, 04:56 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 06, 2026, 05:59 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 06, 2026, 07:43 PM UTC
We have identified the root cause and have implemented a change.