SportsEngine Outage History

SportsEngine is up right now

SportsEngine had 38 outages in the last 2 years totaling 72h 22m of downtime — averaging 1.6 incidents per month.

There were 38 SportsEngine outages since July 23, 2024 totaling 72h 22m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.sportsengine.com

Minor May 15, 2026

SportsEngine HQ - Member Directory Unavailable

Detected by Pingoru
May 15, 2026, 10:13 PM UTC
Resolved
May 15, 2026, 10:18 PM UTC
Duration
4m
Affected: Members - profiles, communication, reporting
Timeline · 3 updates
  1. investigating May 15, 2026, 10:13 PM UTC

    We are currently investigating this issue.

  2. identified May 15, 2026, 10:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 15, 2026, 10:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 16, 2026

Eligiblity Functionality Degraded

Detected by Pingoru
Mar 16, 2026, 09:42 PM UTC
Resolved
Mar 16, 2026, 10:11 PM UTC
Duration
28m
Affected: Registration - programs and sign-upsWebsite - front end CMS (Sitebuilder)Financials - invoicing, reporting, payment processingSeason Management - rostering, scheduling, location management, scoring, and statsMobile App - chat, team RSVPs, and schedulingMembers - profiles, communication, reportingMySE - user profiles, log in, account settingsAPI - legacy integrations
Timeline · 2 updates
  1. investigating Mar 16, 2026, 09:42 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 16, 2026, 10:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 16, 2026

Unable to Authenticate to SportsEngine

Detected by Pingoru
Mar 16, 2026, 08:15 PM UTC
Resolved
Mar 16, 2026, 08:37 PM UTC
Duration
21m
Affected: Registration - programs and sign-upsWebsite - front end CMS (Sitebuilder)Financials - invoicing, reporting, payment processingSeason Management - rostering, scheduling, location management, scoring, and statsMobile App - chat, team RSVPs, and schedulingMembers - profiles, communication, reportingMySE - user profiles, log in, account settingsAPI - legacy integrations
Timeline · 2 updates
  1. investigating Mar 16, 2026, 08:15 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 16, 2026, 08:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 3, 2026

SportsEngine - Issues Logging In

Detected by Pingoru
Mar 03, 2026, 06:06 PM UTC
Resolved
Mar 03, 2026, 08:35 PM UTC
Duration
2h 28m
Affected: Registration - programs and sign-upsSportsEngine Motion UKWebsite - front end CMS (Sitebuilder)SportsEngine.comSportsEngine Motion USFinancials - invoicing, reporting, payment processingSeason Management - rostering, scheduling, location management, scoring, and statsSportsEngine AES (Advanced Event Systems)Mobile App - chat, team RSVPs, and schedulingMembers - profiles, communication, reportingMySE - user profiles, log in, account settingsSportsEngine Tourney (Tourney Machine)API - legacy integrationsSportsEngine PlayMobile - Android and Apple
Timeline · 5 updates
  1. investigating Mar 03, 2026, 06:06 PM UTC

    You may experience issues logging in. We are investigating.

  2. investigating Mar 03, 2026, 06:20 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 03, 2026, 06:42 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 03, 2026, 07:11 PM UTC

    While we continue to work toward a fix, we have mitigated what was causing the issues with login and authentication. We will continue to monitor and provide further updates toward a permanent fix.

  5. resolved Mar 03, 2026, 08:35 PM UTC

    We have determined a permanent fix and all services should now be operating as expected.

Read the full incident report →

Minor February 25, 2026

Elevated Errors and Performance Degradation on SportsEngine

Detected by Pingoru
Feb 25, 2026, 03:48 PM UTC
Resolved
Feb 25, 2026, 04:33 PM UTC
Duration
45m
Affected: Website - front end CMS (Sitebuilder)
Timeline · 3 updates
  1. investigating Feb 25, 2026, 03:48 PM UTC

    We are currently experiencing degraded performance across SportsEngine. Some users may encounter slow load times or intermittent errors. We are working to restore normal service as quickly as possible.

  2. monitoring Feb 25, 2026, 04:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 25, 2026, 04:33 PM UTC

    The issue causing degraded performance has been resolved. Performance has returned to normal levels and we will continue to monitor the platform to ensure stability.

Read the full incident report →

Major January 21, 2026

SportsEngine HQ - Unable to Process Payments

Detected by Pingoru
Jan 21, 2026, 02:30 PM UTC
Resolved
Jan 21, 2026, 03:13 PM UTC
Duration
42m
Affected: Financials - invoicing, reporting, payment processing
Timeline · 3 updates
  1. investigating Jan 21, 2026, 02:30 PM UTC

    Users may be experiencing intermittent payment issues. Our engineering teams are investigating.

  2. monitoring Jan 21, 2026, 03:02 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 21, 2026, 03:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 20, 2026

SportsEngine Play - Degraded Performance

Detected by Pingoru
Jan 20, 2026, 05:07 PM UTC
Resolved
Jan 20, 2026, 05:28 PM UTC
Duration
20m
Affected: SportsEngine Play
Timeline · 2 updates
  1. identified Jan 20, 2026, 05:07 PM UTC

    You may experience temporary degraded performance as a result of required database maintenance. We will provide an update shortly.

  2. resolved Jan 20, 2026, 05:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 1, 2025

AES Degraded Performance

Detected by Pingoru
Dec 01, 2025, 06:01 PM UTC
Resolved
Dec 01, 2025, 09:54 PM UTC
Duration
3h 53m
Affected: SportsEngine AES (Advanced Event Systems)
Timeline · 5 updates
  1. investigating Dec 01, 2025, 06:01 PM UTC

    We are currently investigating this issue.

  2. investigating Dec 01, 2025, 06:40 PM UTC

    We continue to investigate the issue with degraded performance, especially around registrations. We will provide another update when we know more information.

  3. monitoring Dec 01, 2025, 08:05 PM UTC

    Teams have taken corrective actions on the data tier and are monitoring the application for recovery.

  4. monitoring Dec 01, 2025, 08:06 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Dec 01, 2025, 09:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025

NCSI Legacy Platform - Website Unavailable

Detected by Pingoru
Nov 18, 2025, 01:44 PM UTC
Resolved
Nov 18, 2025, 03:38 PM UTC
Duration
1h 54m
Affected: NCSI - Background Screenings
Timeline · 3 updates
  1. investigating Nov 18, 2025, 01:44 PM UTC

    We are currently investigating an issue with the NCSI Legacy Platform website being partially unavailable to due a third-party provider.

  2. monitoring Nov 18, 2025, 02:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 18, 2025, 03:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025

SportsEngine Play - Website Unavailable

Detected by Pingoru
Nov 18, 2025, 12:31 PM UTC
Resolved
Nov 18, 2025, 03:33 PM UTC
Duration
3h 1m
Affected: SportsEngine Play
Timeline · 3 updates
  1. investigating Nov 18, 2025, 12:31 PM UTC

    We are currently investigating an issue with the website being partially unavailable to due a third-party provider.

  2. monitoring Nov 18, 2025, 02:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 18, 2025, 03:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025

SportsEngine HQ: Degraded Performance

Detected by Pingoru
Oct 20, 2025, 09:51 AM UTC
Resolved
Oct 20, 2025, 08:26 PM UTC
Duration
10h 35m
Affected: Registration - programs and sign-upsWebsite - front end CMS (Sitebuilder)Financials - invoicing, reporting, payment processingSportsEngine Integrations APISeason Management - rostering, scheduling, location management, scoring, and statsMobile App - chat, team RSVPs, and schedulingMembers - profiles, communication, reportingMySE - user profiles, log in, account settingsAPI - legacy integrations
Timeline · 6 updates
  1. investigating Oct 20, 2025, 09:51 AM UTC

    We are currently investigating this issue.

  2. identified Oct 20, 2025, 10:57 AM UTC

    We have identified the issue with a vendor and are working to fully restore services.

  3. monitoring Oct 20, 2025, 01:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. investigating Oct 20, 2025, 03:59 PM UTC

    We are currently investigating this issue.

  5. monitoring Oct 20, 2025, 08:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Oct 20, 2025, 08:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 3, 2025

SportsEngine - Season Management - Degraded Performance

Detected by Pingoru
Sep 03, 2025, 08:48 PM UTC
Resolved
Sep 04, 2025, 11:46 AM UTC
Duration
14h 57m
Affected: Season Management - rostering, scheduling, location management, scoring, and stats
Timeline · 3 updates
  1. identified Sep 03, 2025, 08:48 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Sep 03, 2025, 10:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 04, 2025, 11:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 3, 2025

SportsEngine Season Management - Degraded Performance

Detected by Pingoru
Sep 03, 2025, 07:04 PM UTC
Resolved
Sep 03, 2025, 08:12 PM UTC
Duration
1h 8m
Affected: Season Management - rostering, scheduling, location management, scoring, and stats
Timeline · 2 updates
  1. investigating Sep 03, 2025, 07:04 PM UTC

    We are currently investigating this issue.

  2. resolved Sep 03, 2025, 08:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 25, 2025

SportsEngine Motion (U.S.) - Slow Load Times

Detected by Pingoru
Aug 25, 2025, 07:40 PM UTC
Resolved
Aug 25, 2025, 11:20 PM UTC
Duration
3h 40m
Affected: SportsEngine Motion US
Timeline · 5 updates
  1. investigating Aug 25, 2025, 07:40 PM UTC

    We are currently investigating this issue.

  2. identified Aug 25, 2025, 08:32 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 25, 2025, 10:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Aug 25, 2025, 10:43 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Aug 25, 2025, 11:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 21, 2025

Incident with SportsEngine HQ

Detected by Pingoru
Aug 21, 2025, 06:32 PM UTC
Resolved
Aug 21, 2025, 07:55 PM UTC
Duration
1h 23m
Affected: Registration - programs and sign-upsWebsite - front end CMS (Sitebuilder)Financials - invoicing, reporting, payment processingSeason Management - rostering, scheduling, location management, scoring, and statsMobile App - chat, team RSVPs, and schedulingMembers - profiles, communication, reportingMySE - user profiles, log in, account settingsAPI - legacy integrations
Timeline · 3 updates
  1. investigating Aug 21, 2025, 06:32 PM UTC

    We are currently investigating this issue.

  2. identified Aug 21, 2025, 07:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 21, 2025, 07:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 31, 2025

SportsEngine Payments Website Not Available

Detected by Pingoru
Jul 31, 2025, 10:31 PM UTC
Resolved
Jul 31, 2025, 10:46 PM UTC
Duration
14m
Affected: Registration - programs and sign-upsFinancials - invoicing, reporting, payment processing
Timeline · 2 updates
  1. investigating Jul 31, 2025, 10:31 PM UTC

    We are currently investigating this issue.

  2. resolved Jul 31, 2025, 10:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 18, 2025

SportsEngine Play Service Interruption

Detected by Pingoru
Jul 18, 2025, 08:23 PM UTC
Resolved
Jul 18, 2025, 09:16 PM UTC
Duration
52m
Affected: SportsEngine Play
Timeline · 3 updates
  1. identified Jul 18, 2025, 08:23 PM UTC

    At this time, you may experience issues with the Sports Engine Play platform. We are diligently working on the issue and will have it resolved as quickly as possible.

  2. monitoring Jul 18, 2025, 08:31 PM UTC

    A fix has been implemented and we are monitoring results.

  3. resolved Jul 18, 2025, 09:16 PM UTC

    We are seeing performance return to normal, and our team will continue to monitor the platform.

Read the full incident report →

Major June 23, 2025

Member Directory Partial Outage

Detected by Pingoru
Jun 23, 2025, 02:59 PM UTC
Resolved
Jun 24, 2025, 01:03 AM UTC
Duration
10h 3m
Affected: Registration - programs and sign-upsFinancials - invoicing, reporting, payment processingSeason Management - rostering, scheduling, location management, scoring, and statsMembers - profiles, communication, reportingAPI - legacy integrations
Timeline · 5 updates
  1. investigating Jun 23, 2025, 02:59 PM UTC

    For some organizations, we are currently investigating issues with member and rostering search capabilities.

  2. investigating Jun 23, 2025, 04:00 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 23, 2025, 04:26 PM UTC

    We have identified a fix for the issue and are in the process of implementing it.

  4. monitoring Jun 23, 2025, 05:07 PM UTC

    Recovery is in progress. We are monitoring for full recovery.

  5. resolved Jun 24, 2025, 01:03 AM UTC

    Systems are now fully recovered and operational.

Read the full incident report →

Major June 17, 2025

Service Interruption - Stat-Ngin

Detected by Pingoru
Jun 17, 2025, 05:02 PM UTC
Resolved
Jun 17, 2025, 06:04 PM UTC
Duration
1h 1m
Affected: Season Management - rostering, scheduling, location management, scoring, and stats
Timeline · 3 updates
  1. investigating Jun 17, 2025, 05:02 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 17, 2025, 05:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 17, 2025, 06:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical June 13, 2025

Service Interruption: Advanced Event Systems Unable to load

Detected by Pingoru
Jun 13, 2025, 04:34 PM UTC
Resolved
Jun 13, 2025, 05:19 PM UTC
Duration
44m
Affected: SportsEngine AES (Advanced Event Systems)
Timeline · 3 updates
  1. investigating Jun 13, 2025, 04:34 PM UTC

    Scope: advancedeventsystems.com is unable to load. We are currently investigating this issue.

  2. monitoring Jun 13, 2025, 05:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 13, 2025, 05:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 20, 2025

Stat-Ngin Availability Impacted

Detected by Pingoru
May 20, 2025, 04:47 PM UTC
Resolved
May 20, 2025, 05:20 PM UTC
Duration
32m
Affected: SportsEngine Integrations APISeason Management - rostering, scheduling, location management, scoring, and stats
Timeline · 4 updates
  1. investigating May 20, 2025, 04:47 PM UTC

    We are currently investigating this issue.

  2. investigating May 20, 2025, 04:48 PM UTC

    We are continuing to investigate this issue.

  3. monitoring May 20, 2025, 05:05 PM UTC

    We have resolved the issue with API responsiveness and are monitoring for full recovery.

  4. resolved May 20, 2025, 05:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 16, 2025

Incident with Member Directory and Rostering from Registrations

Detected by Pingoru
May 16, 2025, 08:30 PM UTC
Resolved
May 17, 2025, 12:19 AM UTC
Duration
3h 49m
Affected: Season Management - rostering, scheduling, location management, scoring, and statsMembers - profiles, communication, reporting
Timeline · 3 updates
  1. investigating May 16, 2025, 08:30 PM UTC

    We are currently investigating this issue.

  2. identified May 16, 2025, 10:24 PM UTC

    The issue has been identified and we are working with the vendor to resolve the problem.

  3. resolved May 17, 2025, 12:19 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 1, 2025

We’re experiencing delays in sending emails.

Detected by Pingoru
May 01, 2025, 04:00 PM UTC
Resolved
May 01, 2025, 07:04 PM UTC
Duration
3h 4m
Affected: SportsEngine Motion US
Timeline · 3 updates
  1. monitoring May 01, 2025, 04:00 PM UTC

    We have identified the issue and are monitoring.

  2. monitoring May 01, 2025, 04:21 PM UTC

    We’ve identified the issue and are actively monitoring it. We expect email delivery to return to normal by late afternoon. We apologize for the inconvenience and appreciate your patience.

  3. resolved May 01, 2025, 07:04 PM UTC

    This incident has been resolved.

Read the full incident report →