Sparkcentral Outage History

We are happy to report that in-app notifications are now functioning as expected. Thank you for your patience while our teams investigated and resolved the matter.

We have resolved the issues related to the login flow when accessing the Hootsuite platform via Safari 26.6 and Mozilla Firefox version 153.01. If you continue to have issues logging into your Hootsuite dashboard via Safari or Mozilla Firefox please reach out to our customer support team. Thank you for your patience.

We have resolved the issues related to creating/adding new topics in Lumen. If you continue to have issues creating/adding Topics in Lumen please reach out to our customer support team. Thank you for your patience.

We have resolved the issues with the X sign in method when logging into your Hootsuite dashboard. If you continue to have issues logging into Hootsuite using the X sign in method, please reach out to our customer support team.

We are able to confirm that the difficulties with logging into Hootsuite have been resolved. If you encounter any further issues with logging into Hootsuite, please reach out to our customer support team. Thank you for your patience.

We are able to confirm that the issues affecting the Global Navigation Menu have now been resolved. Users can now successfully navigate to different areas of the platform through the navigation menu. If you continue to experience issues, please reach out to our support team.

We can confirm that the issues affecting Facebook and Instagram message and data delivery in Hootsuite have been resolved. If you continue to experience missing messages in Inbox or incomplete data in Analytics, please reach out to our customer support team.

Our push notification provider experienced a service disruption that impacted Hootsuite between approximately 2:30 PM PST and 3:05 PM PST on July 16, 2026. During this time, some push notifications may not have been delivered and Composer may have experienced slower load times. The issue has since been resolved. If you continue to experience issues with push notifications or Composer loading, please reach out to our customer support team.

We experienced an issue affecting Inbox 2.0 conversation history loading between 3:00am and 3:57am PST. This has since been fully resolved. If you continue to experience any problems, please reach out to our support team.

We are able to confirm that the issues affecting Talkwalker Help Center have been resolved. Users can now successfully access the Help Center without encountering the "Invalid requester" error. If you continue to experience issues, please reach out to our support team.

We're pleased to inform you that the issue affecting Bluesky functionality in Hootsuite and Talkwalker has been successfully resolved. Bluesky has confirmed the issue on their end is fixed, and our monitoring logs show that services are recovering - you should be able to publish and schedule to Bluesky in Hootsuite as usual, and Bluesky data is flowing into Talkwalker again. Thank you for your patience while we worked through this. If you continue to experience any issues, please don't hesitate to reach out to our support team.

X/Twitter is back up and fully accessible via the Hootsuite dashboard. Thank you for your patience while we resolved this.

We are happy to inform you that the issue affecting Inbox access has now been resolved. Users who were seeing a permissions error when attempting to open Inbox should now be able to access it as normal. We apologise for any disruption this caused and thank you for your patience throughout this incident.

We have resolved the issues related to connecting Bluesky accounts to Hootsuite. If you continue to experience difficulty connecting or reconnecting your Bluesky account, or see error notifications in Composer, please reach out to our customer support team.

We are aware of a service disruption that recently impacted Meta. Between approximately 1:53 PM PST and 3:00 PM PST on June 23, some users may have experienced issues connecting or reconnecting Facebook accounts in Hootsuite. This was caused by service disruption on Meta's end. The issue has since been resolved and all functionality has been restored. No action is required from users at this time. If you still encounter an issue connecting/reconnecting Facebook accounts in Hootsuite, please contact our customer support team.

We have resolved the loading issues impacting Hootsuite Analytics and the Planner Calendar. If you continue to have issues successfully loading Hootsuite Analytics or the Planner Calendar please reach out to our customer support team.

We can confirm that the issues related to Talkwalker services have been resolved. If you continue to experience loading issues or overall slowness with the platform, please reach out to our support team. Thanks for your patience while our team sorted this out.

We experienced a brief service disruption affecting LinkedIn video publishing, which experienced an abnormal rate of unsuccessful posts between 11-2:30pm PDT. Analysis by our engineering team determined that this disruption was caused by a change made by LinkedIn, which has since been resolved. Any posts that were not successfully published during this time can now be rescheduled successfully

We can confirm that the service disruption affecting users' ability to view/delete content via the Hootsuite Planner, as well as the intermittent content publishing issues have been resolved. Thanks for your patience while our team sorted this out.

Meta assets within Hootsuite are back up and running and fully accessible via the Hootsuite dashboard. Thanks for your patience while our team worked to resolve this.

We have determined that the issue impacting the Planner Calendar's month view is limited to slower-than-expected load times. Publishing functionality is not affected. We will be closing this active incident, and our team will continue to investigate the root cause through our normal bug resolution process. If you are experiencing slow load times in Planner, please contact our Customer Support team. We appreciate your patience.

We can confirm that the Inbox 2.0 ingestion delays have been fully resolved. The message backlog has cleared, and all incoming messages are now streaming in real-time. Thank you for your patience and understanding!

Hey There, We recently experienced a brief service disruption affecting TalkWalker services between 10:30AM PDT and 1:15PM PDT. During this time, users may have experienced issues accessing the TalkWalker services and loading elements of the dashboard. This issue has now been resolved and all services have been restored to normal operations effective 1:15PM PDT

We can confirm that the video publishing issues impacting X and LinkedIn from Hootsuite have been resolved. Thanks for your patience while our team sorted this out. If you encounter any difficulties with publishing, please contact our Customer Support team.

We can confirm that the issues affecting LinkedIn video publishing have been resolved. Any posts that failed to publish successfully can now be retried. Thanks for your patience while our team worked to resolve this.