Sparkcentral had 65 outages in the last 2 years totaling 197h 53m of downtime — averaging 2.7 incidents per month.
There were 65 Sparkcentral outages since September 16, 2025 totaling 197h 53m of downtime. Each is summarised below — incident details, duration, and resolution information.
We experienced a brief service disruption affecting LinkedIn video publishing, which experienced an abnormal rate of unsuccessful posts between 11-2:30pm PDT. Analysis by our engineering team determined that this disruption was caused by a change made by LinkedIn, which has since been resolved. Any posts that were not successfully published during this time can now be rescheduled successfully
Hey there. We are experiencing issues with publishing, viewing and deleting content from within Hootsuite. You may encounter intermittent difficulties with publishing content, and viewing and deleting content via the Hootsuite Planner. Our team is working to resolve the issue as quickly as possible. We thank you in advance for your understanding. Thank you for your patience Please subscribe to receive status updates.
We can confirm that the service disruption affecting users' ability to view/delete content via the Hootsuite Planner, as well as the intermittent content publishing issues have been resolved. Thanks for your patience while our team sorted this out.
Meta is currently experiencing an incident that may affect Hootsuite functionality across Facebook, Instagram, and Threads; including publishing, analytics, and Inbox messaging. We are actively working with Meta to resolve this. Please subscribe to receive status updates.
We are continuing to monitor the Meta platform incident. While some functionality is recovering, you may still experience difficulties within the Hootsuite dashboard. We will provide further updates as they become available.
Meta assets within Hootsuite are back up and running and fully accessible via the Hootsuite dashboard. Thanks for your patience while our team worked to resolve this.
Hey there. We are experiencing issues with with Planner Calendar. You may experience difficulty loading the Month view in the Planner calendar. Our team is working to fix this as quickly as possible. As a workaround, please use the List or Week view for the time being. Thank you in advance for your understanding.
We have determined that the issue impacting the Planner Calendar's month view is limited to slower-than-expected load times. Publishing functionality is not affected. We will be closing this active incident, and our team will continue to investigate the root cause through our normal bug resolution process. If you are experiencing slow load times in Planner, please contact our Customer Support team. We appreciate your patience.
Hey there. We are currently experiencing a delay with message ingestion in Inbox 2.0. As a result, new messages and comments may take longer than usual to appear in your dashboard. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to receive status updates.
A fix has been deployed, and live message ingestion has resumed. We are currently working through the backlog of delayed messages to ensure all data is fully synchronized. Thank you for your continued patience.
We can confirm that the Inbox 2.0 ingestion delays have been fully resolved. The message backlog has cleared, and all incoming messages are now streaming in real-time. Thank you for your patience and understanding!
Hey There, We recently experienced a brief service disruption affecting TalkWalker services between 10:30AM PDT and 1:15PM PDT. During this time, users may have experienced issues accessing the TalkWalker services and loading elements of the dashboard. This issue has now been resolved and all services have been restored to normal operations effective 1:15PM PDT
Hey there. We are experiencing issues with video publishing to X and LinkedIn from Hootsuite. You may experience difficulties when publishing video posts to X or LinkedIn. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to receive status updates.
We can confirm that the video publishing issues impacting X and LinkedIn from Hootsuite have been resolved. Thanks for your patience while our team sorted this out. If you encounter any difficulties with publishing, please contact our Customer Support team.
Hey there. We are experiencing issues with LinkedIn video publishing from Hootsuite. You may encounter difficulties with publishing video posts to LinkedIn. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to receive status updates.
Our team has determined that the issue impacting LinkedIn video publishing from Hootsuite is related to difficulties on LinkedIn's side. We are continuing to investigate with LinkedIn to address this issue. In the meantime, you may still experience errors when attempting to publish video posts to LinkedIn. Thank you for your patience
We can confirm that the issues affecting LinkedIn video publishing have been resolved. Any posts that failed to publish successfully can now be retried. Thanks for your patience while our team worked to resolve this.
Hello, We are aware that some users are currently experiencing an issue where X/Twitter Streams are not loading as expected. Our engineering team has been notified and is actively working to investigate and resolve the issue as quickly as possible. We will continue to provide further updates as they become available. We apologize for the inconvenience this may be causing. Your patience and understanding are highly appreciated.
The issue has been identified and a fix is being implemented.
We're pleased to inform you that the issue affecting X/Twitter Streams in Hootsuite has been successfully resolved. Our engineering team has verified the fix, and users should now be able to load their X/Twitter Streams without encountering errors. Thank you for your patience throughout this incident!
Hey there. We are experiencing issues with logging into Hootsuite. You may have trouble accessing your Hootsuite dashboard. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.
We are able to confirm that the issues with logging into your Hootsuite account have been resolved. Thank you for your patience. If you encounter any further issues, please contact our Customer Support team.
We are aware of an issue affecting users attempting to connect or reconnect LinkedIn accounts on Hootsuite. LinkedIn is currently experiencing internal API instability that is impacting the profile information endpoint used during the authorization process. Some authentication and re-authentication attempts for LinkedIn Profiles and LinkedIn Company Pages may fail as a result. This issue originates on LinkedIn's side. We are actively monitoring the situation and will provide updates as they become available. Thank you for your kind patience and understanding.
After an extended monitoring period, we can confirm that the LinkedIn issue affecting users attempting to connect or reconnect LinkedIn accounts on Hootsuite have been resolved. Thanks for your patience.
Hello, Meta has experienced a service disruption that caused a drop in incoming webhook events and a spike in publishing failures to Facebook, Instagram and Threads. The issue affected Hootsuite users between approximately 9:00pm PST – 9:30pm PST. The issue has since been resolved on Facebook's end and services have returned to normal. We are sorry for any inconvenience that this may have caused to you.
Hey there. Bluesky is currently experiencing difficulties that impact users' ability to add/reconnect Bluesky accounts, as well as publishing content via Hootsuite. As a result, you may have issues adding or reconnecting Bluesky accounts to Hootsuite in addition to being unable to publish content to Bluesky. Our team is monitoring this situation. Thank you in advance for your understanding Please subscribe to receive status updates
We can confirm that Bluesky services are back up and running and fully accessible via the Hootsuite dashboard. Thanks for your patience during this service disruption.
Hi there. We are currently experiencing delays within the Hootsuite Inbox. You may encounter longer wait times than usual to receive messages from your social networks. Our team is working to resolve this as quickly as possible. Thank you for your patience and understanding.
We can confirm that the issues related to delays experienced within the Hootsuite Inbox have been resolved. Thanks for your patience while our team sorted this out.
We can confirm that Meta experienced an issue affecting users' ability to publish video content to Instagram and Threads accounts. This occurred between 1:00 AM PDT and 6:00 PM PDT on May 2, 2026. All affected publishing services have been restored to normal operations.
We are currently investigating an issue where users are unable to assign conversations in Inbox 2.0. Users may experience failures when attempting to assign or reassign conversations within the Inbox 2.0 interface. Workaround: the mobile app is unaffected and users should be able to reassign on mobile. Our engineering team is actively investigating the issue to identify the root cause and path to resolution as soon as possible. We apologize for this inconvenience.
This incident has been resolved. The Inbox 2.0 assignment functionality is now loading correctly for all users. We apologize for any inconvenience this may have caused.
Bluesky have reported seeing elevated error rates which may affect Hootsuite users' ability to add/reconnect Bluesky accounts to Hootsuite. Our internal teams are monitoring the situation.
We’ve confirmed that Bluesky's error rates have stabilized, and the authentication flow in Hootsuite is now fully functional. Users should now be able to add or reconnect Bluesky accounts. Thank you for your patience while this was resolved!
Bluesky is currently experiencing service disruptions impacting account reauthentication, publishing, and data collection. As a result, you may encounter errors when attempting to publish posts or reconnect your Bluesky profiles. We are monitoring the situation closely and will provide updates as they become available https://status.bsky.app/ . Please subscribe to receive status updates.
Bluesky services have been fully restored and are now accessible via the Hootsuite dashboard. We have confirmed that publishing and authentication are stable. If you have any failed posts, please reschedule them or manually retry the publication. If your profile appears disconnected, you may now successfully reconnect your social network. Thank you for your patience!
Hey there. We are experiencing issues with publishing content to Facebook Pages. You may have trouble publishing Facebook Content successfully. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to receive status updates.
We have found the root of the issue in feature area and are working on resolving it. While we do so you may still have issues successfully publishing content to Facebook Pages. Thank you for your continued patience. Please subscribe to receive status updates.
We are able to confirm that the issues with publishing content to Facebook Pages has been resolved. Thank you for your patience
We observed a temporary issue with the TikTok API on March 25th and 26th, which resulted in a spike of failed posts. Our internal monitoring confirms that TikTok publishing has returned to normal operation. If you had messages fail during this window, please reschedule them or publish them manually. If you continue to encounter the 'A temporary error occurred' message, please contact our support team.
Hello, We are currently investigating an issue concerning Bluesky connections. Users may experience a generic "500" error when attempting to add or reconnect Bluesky accounts via Hootsuite. Our engineering team is actively investigating the issue to identify the root cause and path to resolution as soon as possible, and we'll continue to provide further updates as they become available. We apologize for this inconvenience. Your kind patience and understanding are highly appreciated.
After reviewing our logs, we can confirm that success rates have returned to normal levels. The issue affecting Bluesky connections has been resolved, and users should now be able to add or reconnect Bluesky accounts via Hootsuite without encountering errors. Thank you for your patience and understanding throughout this incident.
Hi there! We are investigating missing data for Facebook Marketing Campaigns starting March 1st. We have escalated this to Meta and are working closely with them to identify a path to resolution as soon as possible. We sincerely apologize for the disruption to your workflow.
We're pleased to inform you that the issue affecting Facebook Marketing Campaign data acquisition in Analytics has been successfully resolved. Meta has confirmed that a fix has been rolled out on their end, and our development team has verified that data is now being ingested as expected. Thank you for your patience and understanding throughout this incident.
We are currently investigating issues impacting the ability to publish videos to Facebook. Users may experience errors or failed uploads when attempting to post video content to Facebook pages. Our engineering team is actively investigating the issue to identify the root cause and path to resolution as soon as possible We sincerely apologize for the disruption to your workflow.
We have identified the cause of the video publishing issues. This disruption is due to a technical issue on Meta’s side affecting video processing across their platform. Because the root cause lies within Meta’s infrastructure, our team is currently monitoring their progress toward a resolution. We will provide another update as soon as we receive confirmation from Meta that their services are recovering. Thank you for your continued patience.
We are seeing a reduction in errors regarding video publishing for Facebook. We continue to monitor the situation. We sincerely apologize for the disruption to your workflow.
We can confirm that the issues when publishing video content to Facebook have been resolved and are now functioning as normal. Any posts that may have failed during this time can now be rescheduled. We appreciate your patience and understanding.
Hey There, We recently experienced a brief service disruption affecting Inbox 2.0 and Analytics. This occurred between 12:53pm and 1:23pm PST. While analytics data affected by this disruption has been restored, you may encounter some missing inbound content within Inbox 2.0 during this time. As of 1:23pm PST, all services are functioning as expected. Thanks for your patience and understanding while our team sorted this out
Hey there. We are experiencing issues with accessing the Hootsuite Dashboard. You may have trouble accessing or logging into your Hootsuite account at this time. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to receive status updates.
We are able to confirm that the issues with accessing the Hootsuite Dashboard have been resolved. Our team has also confirmed that no customer accounts were impacted during the downtime. If you have any questions or concerns, feel free to contact our Customer Support team. Thank you for your understanding.