Sparkcentral incident

Issues publishing content with Proofpoint

Minor Resolved View vendor source →

Sparkcentral experienced a minor incident on August 26, 2026 affecting Hootsuite Web Application and Hootsuite Mobile Application, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2026, 05:58 PM UTC
Resolved
Aug 26, 2026, 06:56 PM UTC
Duration
57m
Detected by Pingoru
Aug 26, 2026, 05:58 PM UTC

Affected components

Hootsuite Web ApplicationHootsuite Mobile Application

Update timeline

  1. identified Aug 26, 2026, 05:58 PM UTC

    Hey there. We are experiencing issues affecting a subset of customers who use the Proofpoint integration. You may have trouble publishing content that needs to go through Poofpoint approval, and the Proofpoint section may not appear in your Team and Organization settings. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to receive status updates.

  2. resolved Aug 26, 2026, 06:56 PM UTC

    Hello. We can confirm that the issues affecting customers who use the Proofpoint integration have been resolved. You should now be able to publish content as normal. Thank you for your patience.