Sparkcentral experienced a minor incident on August 6, 2026 affecting Hootsuite Web Application and Hootsuite Mobile Application, lasting 3h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 06, 2026, 07:10 AM UTC
We are experiencing issues with in-app notifications. You may notice missing or delayed bell-icon alerts or scheduled message alerts. These notifications are not lost and will arrive once resolved. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding.
- monitoring Aug 06, 2026, 09:30 AM UTC
Our team has released a fix to address the delay affecting dashboard notifications. While error rates are decreasing and we continue to monitor the system, you may still experience notification delays for scheduled messages, inbox replies, or comments. Thank you for your patience.
- resolved Aug 06, 2026, 10:51 AM UTC
We are happy to report that in-app notifications are now functioning as expected. Thank you for your patience while our teams investigated and resolved the matter.