Sparkcentral incident

Issues creating topics in Lumen

Minor Resolved View vendor source →

Sparkcentral experienced a minor incident on July 29, 2026 affecting Hootsuite Web Application, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2026, 08:29 PM UTC
Resolved
Jul 29, 2026, 09:17 PM UTC
Duration
47m
Detected by Pingoru
Jul 29, 2026, 08:29 PM UTC

Affected components

Hootsuite Web Application

Update timeline

  1. investigating Jul 29, 2026, 08:29 PM UTC

    Hey there. We are experiencing issues with Topics within Lumen. You may have trouble creating/adding Topics within Lumen. Our team is working to fix this as quickly as possible. Thank you in advance for your understanding. Please subscribe to receive status updates.

  2. resolved Jul 29, 2026, 09:17 PM UTC

    We have resolved the issues related to creating/adding new topics in Lumen. If you continue to have issues creating/adding Topics in Lumen please reach out to our customer support team. Thank you for your patience.