Sparkcentral incident
Issues authenticating Thread accounts with Hootsuite
Sparkcentral experienced a minor incident on September 23, 2026 affecting Hootsuite Web Application and Hootsuite Mobile Application and 1 more component, lasting 4h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Sep 23, 2026, 10:58 AM UTC
Hi there! We are currently experiencing an issue impacting Threads integrations within Hootsuite. As a result, you may encounter errors when attempting to authenticate or reconnect your Threads accounts. Our engineering team is actively investigating the root cause, and we are working to resolve this as quickly as possible. We appreciate your patience and will share an update as soon as new details are available.
- monitoring Sep 23, 2026, 11:21 AM UTC
We are continuing to monitor for any further issues.
- monitoring Sep 23, 2026, 01:46 PM UTC
We're pleased to inform you that the issue affecting Authenticating Threads profiles in Hootsuite has been successfully resolved. Thank you for your patience and cooperation.
- resolved Sep 23, 2026, 03:00 PM UTC
This incident has been resolved.