Sparkcentral incident
Meta Incident Affecting Facebook & Instagram Data Delivery
Sparkcentral experienced a major incident on July 19, 2026 affecting Hootsuite Web Application and Hootsuite Mobile Application and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jul 19, 2026, 09:19 AM UTC
Meta is currently experiencing difficulties that impact Facebook and Instagram messaging and data delivery in Hootsuite. As a result, you may have issues receiving messages in Inbox or seeing complete data in Analytics for these networks. Please subscribe to our status page to receive status updates.
- resolved Jul 19, 2026, 09:50 AM UTC
We can confirm that the issues affecting Facebook and Instagram message and data delivery in Hootsuite have been resolved. If you continue to experience missing messages in Inbox or incomplete data in Analytics, please reach out to our customer support team.