Is SoundStack down?

We are currently investigating an issue affecting the Live365 Dashboard, which may result in failed requests or service disruptions. Our engineering team is actively working to identify and resolve the issue. We will provide further updates as more information becomes available.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.

We’re currently experiencing intermittent connectivity issues affecting a portion of SoundStack services in the US-WEST region due to a network routing issue. Our team is actively working to restore normal traffic flow. Built-in redundancy is helping minimize customer impact while we work toward full resolution. We’re closely monitoring the situation and will provide additional updates as more information becomes available.

We’ve identified the source of the connectivity issues affecting a portion of SoundStack services in the US-WEST region and have taken mitigation steps. Traffic is beginning to stabilize, and our team is closely monitoring recovery. We’ll provide another update as the situation progresses.

We are continuing to monitor for any further issues.

This incident has been resolved.

We’re currently experiencing intermittent connectivity issues affecting a portion of SoundStack services due to a network routing issue. Our team is actively working to restore normal traffic flow, while built-in redundancy is helping minimize customer impact. We’re closely monitoring the situation and will provide additional updates as more information becomes available.

We have rerouted affected network traffic and are seeing connectivity stabilize. Our team is continuing to monitor the situation closely to ensure services remain stable.

We are continuing to monitor for any further issues.

Connectivity remains stable following the network traffic rerouting, and we have not observed any further issues. Our team will continue to monitor the situation closely to ensure services remain stable.

The underlying network issue has been fully resolved, and normal network routing has been restored. This incident affected only a subset of traffic destined for US-WEST prior to yesterday’s reroute. Services have remained stable, and this incident is now resolved.

We’re currently experiencing intermittent connectivity issues affecting a portion of SoundStack services due to a network routing issue. Our team is actively working to restore normal traffic flow, while built-in redundancy is helping minimize customer impact. We’re closely monitoring the situation and will provide additional updates as more information becomes available.

Service connectivity has remained stable, with no further interruptions observed at this time. The earlier disruption appears to have been caused by upstream network events impacting certain traffic routes. Our team continues to monitor network conditions closely to confirm services remain stable.

Following a period of continued monitoring, network connectivity remains stable, and all services are operating as expected. No additional impact related to this incident has been observed. We are considering this incident resolved and will continue to monitor network performance as part of our standard operations.

SoundStack is currently investigating a network connectivity issue affecting a subset of our Europe-based live streaming services. The affected services are experiencing a service disruption while we work to identify the cause and restore normal connectivity. We will provide additional updates as more information becomes available.

We have identified the issue as originating with an upstream provider supporting a portion of our European footprint. The provider is actively investigating the underlying connectivity issue. Impact remains limited to a subset of our Europe-based live streaming services, and we will continue to provide updates as more information becomes available.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.