Resolved after 11 days 23 hours, on October 22, 2025.
The stream monitoring service has remained stable following our recent corrective actions. Our team will continue to monitor performance to ensure continued stability. At this time, we consider this incident resolved. If you experience any related issues, please reach out to us through our support portal.
Update timeline
- investigating Oct 22, 2025, 06:14 PM UTC
We’re currently experiencing an increase in false positive alerts from our stream monitoring systems. Our team is actively investigating the cause of these alerts and working to restore normal monitoring accuracy. We’ll continue to provide updates as more information becomes available.
- monitoring Oct 29, 2025, 11:40 PM UTC
Engineering team identified an issue affecting monitoring service responsiveness and implemented corrective actions. The service is now operating normally, and we are continuing to monitor closely to ensure full stability.
- monitoring Oct 31, 2025, 12:35 AM UTC
While monitoring the service, we discovered that the issue was not completely resolved. The engineering team has implemented additional corrective actions to address the remaining impact. We will continue to monitor the service closely to ensure stability and identify any further disruptions.
- resolved Nov 03, 2025, 05:32 PM UTC
The stream monitoring service has remained stable following our recent corrective actions. Our team will continue to monitor performance to ensure continued stability. At this time, we consider this incident resolved. If you experience any related issues, please reach out to us through our support portal.
Your product runs on more than SoundStack
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services