Sophos incident

Important Sophos Notification Regarding: Sophos Support Portal and Partner Portal

Major Vendor's status page →

Resolved after 4 hours 13 minutes, affecting Sophos Products and Services and Other Services and 1 more, on September 16, 2026.

investigating Sep 16, 2026, 08:50 AM UTC

We are currently experiencing an issue with a third-party service provider that is causing intermittent access problems for some users. As a result, customers may experience difficulties accessing the Partner Portal and Support Portal. Our teams are actively working with the vendor to investigate the issue and restore full service as quickly as possible. We will continue to provide updates as more information becomes available.

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