Sophos incident

Important Sophos Notification Regarding: Partner Portal

Resolved after 2 hours 26 minutes, affecting Sophos Products and Services and Other Services and 1 more, on October 9, 2026.

investigating Oct 09, 2026, 08:00 AM UTC

We are currently experiencing an issue affecting parts of the Partner Portal. Some features and resources may be temporarily unavailable, while key partner services remain accessible. Our teams are actively working with our platform provider to resolve the issue and restore full functionality.

Started
Oct 09, 2026, 08:00 AM UTC
Resolved
Oct 09, 2026, 10:26 AM UTC
Duration
2h 26m
Detected by Pingoru
Oct 09, 2026, 08:00 AM UTC

Affected components

Sophos Products and ServicesOther ServicesPartner PortalSophos Products and ServicesOther ServicesPartner Portal

Update timeline

  1. investigating Oct 09, 2026, 08:00 AM UTC

    We are currently experiencing an issue affecting parts of the Partner Portal. Some features and resources may be temporarily unavailable, while key partner services remain accessible. Our teams are actively working with our platform provider to resolve the issue and restore full functionality.

  2. resolved Oct 09, 2026, 10:26 AM UTC

    The issue has been resolved.

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