Sophos Outage History

Sophos is up right now

Sophos had 6 outages in the last 2 years totaling 1916h 20m of downtime — averaging 0.2 incidents per month.

There were 6 Sophos outages since March 2, 2026 totaling 1916h 20m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://centralstatus.sophos.com

Major October 9, 2026

Important Sophos Notification Regarding: Partner Portal

Detected by Pingoru
Oct 09, 2026, 08:00 AM UTC
Resolved
Oct 09, 2026, 10:26 AM UTC
Duration
2h 26m
Affected: Sophos Products and ServicesOther ServicesPartner Portal
Timeline · 2 updates
  1. investigating Oct 09, 2026, 08:00 AM UTC

    We are currently experiencing an issue affecting parts of the Partner Portal. Some features and resources may be temporarily unavailable, while key partner services remain accessible. Our teams are actively working with our platform provider to resolve the issue and restore full functionality.

  2. resolved Oct 09, 2026, 10:26 AM UTC

    The issue has been resolved.

Read the full incident report →

Major September 28, 2026

Important Sophos Notification Regarding: Sophos Wireless Access Points

Detected by Pingoru
Sep 28, 2026, 07:30 PM UTC
Resolved
Sep 29, 2026, 06:31 PM UTC
Duration
23h 1m
Affected: Sophos Products and ServicesSophos Products and ServicesGermany (EU-Central-1)India (AP-South-1)Central Network ManagementCanada (CA-Central-1)Central Wireless – AP6Australia (AP-Southeast-1)Brazil (SA-East-1)Canada (CA-Central-1)Germany (EU-Central-1)Ireland (EU-West-1)Japan (AP-Northeast-1)Ohio (US-East-2)Oregon (US-West-2)Central Network ManagementCentral Wireless – AP6Australia (AP-Southeast-1)Brazil (SA-East-1)India (AP-South-1)Ireland (EU-West-1)Japan (AP-Northeast-1)Ohio (US-East-2)Oregon (US-West-2)Network ManagementSophos Wireless – AP6
Timeline · 2 updates
  1. investigating Sep 28, 2026, 07:30 PM UTC

    Some AP6 wireless customers managed by Partners/MSPs may incorrectly show “No Subscription” under their Sophos Central Customer account. This can result in the AP6 devices appearing as though they do not have an active wireless subscription, despite being managed through the Partner/MSP relationship. For further information and status updates, please review the following KBA.

  2. resolved Sep 29, 2026, 06:31 PM UTC

    The issue has now been resolved.

Read the full incident report →

Major September 16, 2026

Important Sophos Notification Regarding: Sophos Support Portal and Partner Portal

Detected by Pingoru
Sep 16, 2026, 08:50 AM UTC
Resolved
Sep 16, 2026, 01:03 PM UTC
Duration
4h 13m
Affected: Sophos Products and ServicesOther ServicesPartner PortalSophos Support Portal
Timeline · 2 updates
  1. investigating Sep 16, 2026, 08:50 AM UTC

    We are currently experiencing an issue with a third-party service provider that is causing intermittent access problems for some users. As a result, customers may experience difficulties accessing the Partner Portal and Support Portal. Our teams are actively working with the vendor to investigate the issue and restore full service as quickly as possible. We will continue to provide updates as more information becomes available.

  2. resolved Sep 16, 2026, 01:03 PM UTC

    The issue has been resolved.

Read the full incident report →

Major June 2, 2026

Important Sophos Notification Regarding: Sophos Central Email

Detected by Pingoru
Jun 02, 2026, 05:15 PM UTC
Resolved
Jun 02, 2026, 08:23 PM UTC
Duration
3h 8m
Affected: Ireland (EU-West-1)Ohio (US-East-2)Sophos Products and ServicesCentral - Sophos EmailGermany (EU-Central-1)Ireland (EU-West-1)Ohio (US-East-2)Oregon (US-West-2)Sophos Products and ServicesCentral - Sophos EmailGermany (EU-Central-1)Oregon (US-West-2)Sophos Products and ServicesCentral - Sophos EmailGermany (EU-Central-1)Ireland (EU-West-1)Ohio (US-East-2)Oregon (US-West-2)
Timeline · 2 updates
  1. investigating Jun 02, 2026, 05:15 PM UTC

    Inbound and Outbound emails are delayed due to Microsoft service degradation in Germany and North America. For further information and status updates, please review the following KBA.

  2. resolved Jun 02, 2026, 08:23 PM UTC

    This issue has now been resolved

Read the full incident report →

Major May 14, 2026

Important Sophos Notification Regarding: Sophos Email

Detected by Pingoru
May 14, 2026, 06:00 AM UTC
Resolved
May 14, 2026, 10:45 AM UTC
Duration
4h 45m
Affected: Sophos Products and ServicesCentral - Sophos EmailCanada (CA-Central-1)Germany (EU-Central-1)India (AP-South-1)Ireland (EU-West-1)Japan (AP-Northeast-1)Ohio (US-East-2)Sophos Products and ServicesCentral - Sophos EmailCanada (CA-Central-1)Germany (EU-Central-1)India (AP-South-1)Ireland (EU-West-1)Japan (AP-Northeast-1)Ohio (US-East-2)Sophos Products and ServicesCentral - Sophos EmailCanada (CA-Central-1)Germany (EU-Central-1)India (AP-South-1)Ireland (EU-West-1)Japan (AP-Northeast-1)Ohio (US-East-2)
Timeline · 2 updates
  1. investigating May 14, 2026, 06:00 AM UTC

    Sophos has identified a service degradation affecting multiple regions, primarily impacting inbound email delivery in Sophos Email. Customers may experience delays or a temporary inability to receive inbound emails. Engineering teams are actively working with a third-party provider to resolve the issue. The teams have mitigated the degradation by starting release of the emails stuck in the processing queue. The emails arriving after this mitigation will be delivered without delays. For further information and status updates, please review the following KBA. https://soph.so/mora7z

  2. resolved May 14, 2026, 10:45 AM UTC

    The issue is now resolved.

Read the full incident report →

Major March 2, 2026

Important Sophos Notification Regarding: Sophos Central

Detected by Pingoru
Mar 02, 2026, 06:44 AM UTC
Resolved
May 19, 2026, 01:31 PM UTC
Duration
78d 6h
Affected: Sophos Fusion - Admin DashboardSophos Fusion - Enterprise DashboardSophos EmailWorkspace ProtectionDNS ProtectionProtected BrowserZTNANetwork ManagementSophos Fusion Firewall ManagementSophos Fusion Firewall ReportingSophos Wireless – AP6Sophos SwitchAlertsConfigurationMonitoringSophos - XDRAPI IntegrationLog Collection (legacy)Log Collector IntegrationSophos IntegrationNetwork Detection and ResponseCloudHardwareInvestigation ConsoleiSensorISOVirtualUnited Arab Emirates (ME-Central-1)Sophos Products and ServicesCentral - Admin DashboardCentral - Enterprise DashboardUnited Arab Emirates (ME-Central-1)United Arab Emirates (ME-Central-1)Sophos Products and ServicesCentral - Sophos EmailSophos Products and ServicesCentral - Sophos Email
Timeline · 2 updates
  1. investigating Mar 02, 2026, 06:44 AM UTC

    Sophos Central customers in the UAE region may be unable to access Sophos Central. This issue is limited to the UAE region. For further information and status updates, please review the following KBA. https://soph.so/twmm3m

  2. identified Mar 02, 2026, 11:39 AM UTC

    Sophos Central customers in the UAE region may be unable to access Sophos Central. This issue is limited to the UAE region. For further information and status updates, please review the following KBA. https://soph.so/twmm3m

Read the full incident report →