Sooma Outage History

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Sooma had 7 outages in the last 2 years totaling 36h 34m of downtime, averaging 0.3 incidents per month.

There were 7 Sooma outages since July 14, 2026 totaling 36h 34m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.sooma.com

Major October 2, 2026

SMTP mail.sooma.com:25, SMTP mail.sooma.com:587 (STARTTLS), and 1 other service are down

Detected by Pingoru
Oct 02, 2026, 03:25 AM UTC
Resolved
Oct 02, 2026, 04:56 AM UTC
Duration
1h 30m
Affected: Servidores de envio (SMTP mail.sooma.com:587 (STARTTLS))Servidores de envio (SMTP mail.sooma.com:465 (SSL))Servidores de envio (SMTP mail.sooma.com:25)
Timeline · 2 updates
  1. investigating Oct 02, 2026, 03:25 AM UTC

    SMTP mail.sooma.com:587 (STARTTLS) went down.

  2. resolved Oct 02, 2026, 04:56 AM UTC

    SMTP mail.sooma.com:25 recovered.

Read the full incident report →

Major September 29, 2026

mail.sooma.com (webmail), Sooma.com (website), and 7 other services are down

Detected by Pingoru
Sep 29, 2026, 02:35 AM UTC
Resolved
Sep 29, 2026, 10:53 AM UTC
Duration
8h 18m
Affected: Servidores web (Sooma.com (website))Servidores web (mail.sooma.com (webmail))Servidores de receção (IMAP mail.sooma.com:143 (STARTTLS))Servidores de receção (IMAP mail.sooma.com:993 (SSL))Servidores de receção (POP3 mail.sooma.com:110)Servidores de receção (POP3 mail.sooma.com:995 (SSL))Servidores de envio (SMTP mail.sooma.com:587 (STARTTLS))Servidores de envio (SMTP mail.sooma.com:465 (SSL))Servidores de envio (SMTP mail.sooma.com:25)
Timeline · 2 updates
  1. investigating Sep 29, 2026, 02:35 AM UTC

    IMAP mail.sooma.com:993 (SSL), POP3 mail.sooma.com:110, SMTP mail.sooma.com:587 (STARTTLS), and 2 other resources went down.

  2. resolved Sep 29, 2026, 10:53 AM UTC

    SMTP mail.sooma.com:25 recovered.

Read the full incident report →

Major September 24, 2026

Sooma.com (website) is down

Detected by Pingoru
Sep 24, 2026, 02:25 PM UTC
Resolved
Sep 24, 2026, 02:27 PM UTC
Duration
2m
Affected: Servidores web (Sooma.com (website))
Timeline · 2 updates
  1. investigating Sep 24, 2026, 02:25 PM UTC

    Sooma.com (website) went down.

  2. resolved Sep 24, 2026, 02:27 PM UTC

    Sooma.com (website) recovered.

Read the full incident report →

Major September 17, 2026

Sooma.com (website), SMTP mail.sooma.com:25, and 2 other services are down

Detected by Pingoru
Sep 17, 2026, 09:37 AM UTC
Resolved
Sep 17, 2026, 04:44 PM UTC
Duration
7h 7m
Affected: Servidores web (Sooma.com (website))Servidores de envio (SMTP mail.sooma.com:587 (STARTTLS))Servidores de envio (SMTP mail.sooma.com:465 (SSL))Servidores de envio (SMTP mail.sooma.com:25)
Timeline · 2 updates
  1. investigating Sep 17, 2026, 09:37 AM UTC

    SMTP mail.sooma.com:587 (STARTTLS) and SMTP mail.sooma.com:465 (SSL) went down.

  2. resolved Sep 17, 2026, 04:44 PM UTC

    Sooma.com (website) recovered.

Read the full incident report →

Major August 21, 2026

mail.sooma.com (webmail), ajuda.sooma.pt (suporte), and 8 other services are down

Detected by Pingoru
Aug 21, 2026, 03:47 AM UTC
Resolved
Aug 21, 2026, 11:28 AM UTC
Duration
7h 40m
Affected: Servidores web (Sooma.com (website))Servidores web (mail.sooma.com (webmail))Servidores de receção (IMAP mail.sooma.com:143 (STARTTLS))Servidores de receção (IMAP mail.sooma.com:993 (SSL))Servidores de receção (POP3 mail.sooma.com:110)Servidores de receção (POP3 mail.sooma.com:995 (SSL))Servidores de envio (SMTP mail.sooma.com:587 (STARTTLS))Servidores de envio (SMTP mail.sooma.com:465 (SSL))Servidores de envio (SMTP mail.sooma.com:25)
Timeline · 2 updates
  1. investigating Aug 21, 2026, 03:47 AM UTC

    ajuda.sooma.pt (suporte) went down.

  2. resolved Aug 21, 2026, 11:28 AM UTC

    ajuda.sooma.pt (suporte) recovered.

Read the full incident report →

Major August 10, 2026

SMTP mail.sooma.com:587 (STARTTLS) and SMTP mail.sooma.com:465 (SSL) are down

Detected by Pingoru
Aug 10, 2026, 01:28 PM UTC
Resolved
Aug 10, 2026, 01:33 PM UTC
Duration
5m
Affected: Servidores de envio (SMTP mail.sooma.com:587 (STARTTLS))Servidores de envio (SMTP mail.sooma.com:465 (SSL))
Timeline · 2 updates
  1. investigating Aug 10, 2026, 01:28 PM UTC

    SMTP mail.sooma.com:587 (STARTTLS) and SMTP mail.sooma.com:465 (SSL) went down.

  2. resolved Aug 10, 2026, 01:33 PM UTC

    SMTP mail.sooma.com:465 (SSL) recovered.

Read the full incident report →