Sooma incident

SMTP mail.sooma.com:25, SMTP mail.sooma.com:587 (STARTTLS), and 1 other service are down

Major Resolved View vendor source →

Sooma experienced a major incident on October 2, 2026 affecting Servidores de envio (SMTP mail.sooma.com:587 (STARTTLS)) and Servidores de envio (SMTP mail.sooma.com:465 (SSL)) and 1 more component, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2026, 03:25 AM UTC
Resolved
Oct 02, 2026, 04:56 AM UTC
Duration
1h 30m
Detected by Pingoru
Oct 02, 2026, 03:25 AM UTC

Affected components

Servidores de envio (SMTP mail.sooma.com:587 (STARTTLS))Servidores de envio (SMTP mail.sooma.com:465 (SSL))Servidores de envio (SMTP mail.sooma.com:25)

Update timeline

  1. investigating Oct 02, 2026, 03:25 AM UTC

    SMTP mail.sooma.com:587 (STARTTLS) went down.

  2. resolved Oct 02, 2026, 04:56 AM UTC

    SMTP mail.sooma.com:25 recovered.