Sooma incident

SMTP mail.sooma.com:25, SMTP mail.sooma.com:587 (STARTTLS), and 1 other service are degraded

Resolved after 18 minutes, affecting Servidores de envio (SMTP mail.sooma.com:587 (STARTTLS)) and Servidores de envio (SMTP mail.sooma.com:465 (SSL)) and 1 more, on November 11, 2026.

investigating Nov 11, 2026, 12:43 AM UTC

SMTP mail.sooma.com:465 (SSL) recovered.

Started: Nov 11, 2026, 12:26 AM UTC
Resolved: Nov 11, 2026, 12:44 AM UTC
Duration: 18m
Detected by Pingoru: Nov 11, 2026, 12:26 AM UTC

Affected components

Servidores de envio (SMTP mail.sooma.com:587 (STARTTLS))Servidores de envio (SMTP mail.sooma.com:465 (SSL))Servidores de envio (SMTP mail.sooma.com:25)

Update timeline

investigating Nov 11, 2026, 12:26 AM UTC

SMTP mail.sooma.com:25 is degraded.
investigating Nov 11, 2026, 12:26 AM UTC

SMTP mail.sooma.com:587 (STARTTLS) and SMTP mail.sooma.com:465 (SSL) are degraded.
investigating Nov 11, 2026, 12:43 AM UTC

SMTP mail.sooma.com:25 recovered.
investigating Nov 11, 2026, 12:43 AM UTC

SMTP mail.sooma.com:465 (SSL) recovered.
resolved Nov 11, 2026, 12:44 AM UTC

SMTP mail.sooma.com:587 (STARTTLS) recovered.

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