Sooma incident

SMTP mail.sooma.com:587 (STARTTLS) and SMTP mail.sooma.com:465 (SSL) are down

Major Resolved View vendor source →

Sooma experienced a major incident on August 10, 2026 affecting Servidores de envio (SMTP mail.sooma.com:587 (STARTTLS)) and Servidores de envio (SMTP mail.sooma.com:465 (SSL)), lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2026, 01:28 PM UTC
Resolved
Aug 10, 2026, 01:33 PM UTC
Duration
5m
Detected by Pingoru
Aug 10, 2026, 01:28 PM UTC

Affected components

Servidores de envio (SMTP mail.sooma.com:587 (STARTTLS))Servidores de envio (SMTP mail.sooma.com:465 (SSL))

Update timeline

  1. investigating Aug 10, 2026, 01:28 PM UTC

    SMTP mail.sooma.com:587 (STARTTLS) and SMTP mail.sooma.com:465 (SSL) went down.

  2. resolved Aug 10, 2026, 01:33 PM UTC

    SMTP mail.sooma.com:465 (SSL) recovered.