Sonos Outage History
Sonos is up right nowPingoru has recorded 49 incidents for Sonos: 32 in the last 12 months and 8 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 4 | 26 of 720 (4%) |
| May 2026 | 5 | 25 of 744 (3%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 3 | 12 of 744 (2%) |
| August 2026 | 5 | 26 of 744 (4%) |
| September 2026 | 4 | 103 of 720 (14%) |
| October 2026 | 2 | 449 of 744 (60%) |
| November 2026 | 0 | 0 of 274 (0%) |
Incidents, newest first
Major October 23, 2026 Apple Music - Adding Account on Android Controller Partial Outage 7d 16h Apple Music
Started Oct 23, 2026, 12:49 AM UTC· resolved Oct 30, 2026, 05:44 PM UTC
- identified Oct 29, 2026, 01:00 PM UTC
We've identified a problem with adding Apple Music on Sonos from an Android Device. A fix will be included in an Apple Music app release expected in the late October - early November timeframe. Until then, you can add Apple Music using the Sonos app on an iPhone or iPad.
- identified Oct 29, 2026, 05:00 PM UTC
We are continuing to work on a fix for this issue.
- resolved Oct 30, 2026, 05:44 PM UTC
This incident has been resolved.
Major October 6, 2026 Sonos account - Adding Account Failure 44m Sonos Account
Started Oct 06, 2026, 09:25 PM UTC· resolved Oct 06, 2026, 10:10 PM UTC
- identified Oct 06, 2026, 09:25 PM UTC
We've identified a problem with Sonos accounts. You may not be able create an account via www.sonos.com and the Sonos app until it’s resolved.
- identified Oct 06, 2026, 09:25 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 06, 2026, 09:26 PM UTC
We've identified a problem with Sonos accounts. You may not be able create an account via www.sonos.com and the Sonos app until it’s resolved.
- resolved Oct 06, 2026, 10:10 PM UTC
This incident has been resolved.
Major September 27, 2026 Apple Music - Adding Account Issues 25d Apple Music
Started Sep 27, 2026, 11:56 PM UTC· resolved Oct 23, 2026, 12:53 AM UTC
- identified Sep 27, 2026, 11:56 PM UTC
Apple Music - Adding Account Issue Message: We've identified a problem with Apple Music on Sonos and are working with them on a fix. You may not be able to sign in to your Apple Music account on Sonos until it’s resolved.
- identified Oct 02, 2026, 03:46 PM UTC
We've identified a problem with adding Apple Music on the Sonos Android app and are working with them on a fix. You may not be able to sign in to your Apple Music account on the Sonos Android app until it’s resolved. As a workaround, please use the Sonos Apple app to add Apple Music.
- identified Oct 22, 2026, 11:02 PM UTC
A fix will be included in an Apple Music release on Tuesday, October 27. Until then, you can get the fix now by installing the Apple Music 7.0.0 Beta from Google Play.
Major September 27, 2026 Spotify - Adding Account Issue 2d 4h Spotify
Started Sep 27, 2026, 06:30 PM UTC· resolved Sep 29, 2026, 11:03 PM UTC
- identified Sep 27, 2026, 06:30 PM UTC
Spotify - Adding Account Issue Message: We've identified a problem with Spotify on Sonos and are working with them on a fix. You may not be able to sign in to your Spotify account on Sonos until it’s resolved.
- resolved Sep 29, 2026, 11:03 PM UTC
This incident has been resolved.
Major September 25, 2026 Alexa Setup Outage 1h 24m Alexa Voice Control
Started Sep 25, 2026, 03:38 PM UTC· resolved Sep 25, 2026, 05:02 PM UTC
- identified Sep 25, 2026, 03:38 PM UTC
There's currently an outage with adding Alexa to your Sonos System. We are currently working on a fix. Thank you for your patience.
- resolved Sep 25, 2026, 05:02 PM UTC
This incident has been resolved.
Major September 15, 2026 Alexa Voice Control - Add Account - Partial failure 23h 45m Alexa Voice Control
Started Sep 15, 2026, 07:26 PM UTC· resolved Sep 16, 2026, 07:11 PM UTC
- investigating Sep 15, 2026, 07:26 PM UTC
We are currently investigating an issue where attempting to add Alexa Voice Control fails.
- identified Sep 15, 2026, 08:16 PM UTC
We have identified an issue where users attempting to add Alexa receive a failure message. Workaround: Attempt to add again after a moment.
- resolved Sep 16, 2026, 07:11 PM UTC
The incident has been resolved. Thank you for your patience.
Critical August 21, 2026 Storytel - Browse Issues 4h 22m Storytel
Started Aug 21, 2026, 01:54 PM UTC· resolved Aug 21, 2026, 06:17 PM UTC
- identified Aug 21, 2026, 01:54 PM UTC
We've identified a problem with Storytel on Sonos and are working with them on a fix. You may not be able to browse Storytel menus in the Sonos app until it's resolved.
- resolved Aug 21, 2026, 06:17 PM UTC
This incident has been resolved.
Notice August 15, 2026 Pandora - Playback Issues 1h 5m Pandora
Started Aug 15, 2026, 04:01 AM UTC· resolved Aug 15, 2026, 05:07 AM UTC
- identified Aug 15, 2026, 04:01 AM UTC
We've identified a problem with Pandora on Sonos and are working with them on a fix. You may be unable to start playing music from Pandora until it’s resolved.
- resolved Aug 15, 2026, 05:07 AM UTC
This incident has been resolved.
Critical August 13, 2026 Deezer - Adding Account Issue 15h 8m Deezer
Started Aug 13, 2026, 06:15 PM UTC· resolved Aug 14, 2026, 09:23 AM UTC
- identified Aug 13, 2026, 06:15 PM UTC
We've identified a problem with Deezer on Sonos and are working with them on a fix. You may not be able to sign in to your Deezer account on Sonos until it’s resolved.
- resolved Aug 14, 2026, 09:23 AM UTC
This incident has been resolved.
Minor August 3, 2026 Pandora - Playback Failure - Partial Playback Failures 5h 6m Pandora
Started Aug 03, 2026, 10:11 PM UTC· resolved Aug 04, 2026, 03:18 AM UTC
- identified Aug 03, 2026, 10:11 PM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 03, 2026, 10:12 PM UTC
We are continuing to work on a fix for this issue.
- investigating Aug 03, 2026, 10:12 PM UTC
We are currently investigating this issue.
- resolved Aug 04, 2026, 03:18 AM UTC
This incident has been resolved.
Major August 3, 2026 Spotify - Playback issues 1h 38m Spotify
Started Aug 03, 2026, 07:29 PM UTC· resolved Aug 03, 2026, 09:08 PM UTC
- identified Aug 03, 2026, 07:29 PM UTC
We've identified a problem with Spotify on Sonos and are working with them on a fix. You may be unable to start playing music from Spotify until it’s resolved.
- resolved Aug 03, 2026, 09:08 PM UTC
This incident has been resolved.
Major July 30, 2026 Pandora - Adding Account Issue 4h 59m Pandora
Started Jul 30, 2026, 02:48 PM UTC· resolved Jul 30, 2026, 07:47 PM UTC
- investigating Jul 30, 2026, 02:48 PM UTC
We've identified a problem with Pandora on Sonos and are working with them on a fix. You may not be able to sign in to your Pandora account on Sonos until it’s resolved.
- identified Jul 30, 2026, 02:49 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 30, 2026, 07:47 PM UTC
This incident has been resolved.
Critical July 17, 2026 Spotify - Browse Issues 18m Spotify
Started Jul 17, 2026, 02:34 AM UTC· resolved Jul 17, 2026, 02:52 AM UTC
- investigating Jul 17, 2026, 02:34 AM UTC
We've identified a problem with Spotify on Sonos and are working with them on a fix. You may not be able to browse Spotify menus in the Sonos app until it’s resolved.
- investigating Jul 17, 2026, 02:35 AM UTC
We are continuing to investigate this issue.
- resolved Jul 17, 2026, 02:52 AM UTC
This incident has been resolved.
Critical July 14, 2026 Spotify - Browse failure 6h 11m Spotify
Started Jul 14, 2026, 12:41 PM UTC· resolved Jul 14, 2026, 06:53 PM UTC
- investigating Jul 14, 2026, 12:41 PM UTC
We are currently investigating the issue
- investigating Jul 14, 2026, 12:48 PM UTC
We've identified a problem which may cause issues browsing for music on Spotify. We are working with Spotify to have this issue resolved as soon as possible.
- resolved Jul 14, 2026, 06:53 PM UTC
This incident has been resolved.
Critical May 29, 2026 Apple Music - Browse Issues 2h 32m Apple Music
Started May 29, 2026, 11:15 PM UTC· resolved May 30, 2026, 01:48 AM UTC
- investigating May 29, 2026, 11:15 PM UTC
We are aware of issues with browsing music on Apple Music. We are currently working with them on a resolution. You can check status.sonos.com for updates as we have them.
- identified May 30, 2026, 12:53 AM UTC
We are aware of issues with browsing music on Apple Music. We are currently working with them on a resolution. You can check status.sonos.com for updates as we have them.
- resolved May 30, 2026, 01:48 AM UTC
This incident has been resolved.
Critical May 28, 2026 CBC Radio & Music - Browse Failure - Full browse failure 1h 32m CBC Radio & Music
Started May 28, 2026, 04:43 PM UTC· resolved May 28, 2026, 06:16 PM UTC
- investigating May 28, 2026, 04:43 PM UTC
We are currently investigating this issue.
- resolved May 28, 2026, 06:16 PM UTC
This incident has been resolved.
Major May 26, 2026 Alexa - voice control unresponsive 12h 17m Alexa Voice Control
Started May 26, 2026, 02:10 PM UTC· resolved May 27, 2026, 02:27 AM UTC
- investigating May 26, 2026, 02:10 PM UTC
We are currently investigating this issue.
- investigating May 26, 2026, 07:28 PM UTC
We are continuing to investigate this issue.
- identified May 26, 2026, 10:06 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 27, 2026, 01:19 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 27, 2026, 02:27 AM UTC
This incident has been resolved.
Critical May 22, 2026 Sonos App - Unavailable in iOS/MAC App Stores 4h Sonos Account
Started May 22, 2026, 09:54 AM UTC· resolved May 22, 2026, 01:54 PM UTC
- identified May 22, 2026, 09:54 AM UTC
We have identified a problem with the Sonos App availability in the iOS / Mac App Stores and are working on a solution. You may experience issues downloading or updating the Sonos app from the App Store until this issue is resolved.
- resolved May 22, 2026, 01:54 PM UTC
This incident has been resolved.
Minor May 12, 2026 Spotify - Browse Issues 4h 32m Spotify
Started May 12, 2026, 04:47 PM UTC· resolved May 12, 2026, 09:19 PM UTC
- identified May 12, 2026, 04:47 PM UTC
We've identified a problem with Spotify (EU) on Sonos and are working with them on a fix. You may not be able to browse Spotify (EU) menus in the Sonos app until it’s resolved.
- identified May 12, 2026, 05:18 PM UTC
We've identified a problem with Spotify on Sonos and are working with them on a fix. You may not be able to browse Spotify menus in the Sonos app until it’s resolved.
- resolved May 12, 2026, 09:19 PM UTC
This incident has been resolved.
Critical April 28, 2026 Sonos Backgrounds - Unable to start playback 17m Sonos Backgrounds
Started Apr 28, 2026, 04:11 PM UTC· resolved Apr 28, 2026, 04:28 PM UTC
- investigating Apr 28, 2026, 04:11 PM UTC
We are currently experiencing issues with Sonos Backgrounds stopping playback suddenly, and not being able to start playback. We are currently working to resolve it.
- investigating Apr 28, 2026, 04:26 PM UTC
We are continuing to investigate this issue.
- resolved Apr 28, 2026, 04:28 PM UTC
This incident has been resolved.
Critical April 23, 2026 Gaana - Adding Account Issue 6h 31m Gaana
Started Apr 23, 2026, 03:42 PM UTC· resolved Apr 23, 2026, 10:14 PM UTC
- identified Apr 23, 2026, 03:42 PM UTC
We've identified a problem with Gaana on Sonos and are working with them on a fix. You may not be able to sign in to your Gaana account on Sonos until it’s resolved.
- resolved Apr 23, 2026, 10:14 PM UTC
This incident has been resolved.
Major April 16, 2026 Sveriges Radio - Playback issues 11h 24m Sveriges Radio
Started Apr 16, 2026, 09:14 AM UTC· resolved Apr 16, 2026, 08:38 PM UTC
- identified Apr 16, 2026, 09:14 AM UTC
We've identified a problem with Sveriges Radio on Sonos and are working with them on a fix. You may be unable to start playing music from Sveriges Radio until it’s resolved.
- identified Apr 16, 2026, 08:36 PM UTC
We are continuing to work on a fix for this issue.
- resolved Apr 16, 2026, 08:38 PM UTC
This incident has been resolved.
Major April 2, 2026 Deezer- Adding Account Issue 7h 55m Deezer
Started Apr 02, 2026, 08:25 AM UTC· resolved Apr 02, 2026, 04:20 PM UTC
- identified Apr 02, 2026, 08:25 AM UTC
We've identified a problem with Deezer on Sonos and are working with them on a fix. You may not be able to sign in to your Deezer account on Sonos until it’s resolved.
- resolved Apr 02, 2026, 04:20 PM UTC
This incident has been resolved.
Critical March 24, 2026 FIT Radio Workout Music - Playback issues 20h 55m FIT Radio Workout Music
Started Mar 24, 2026, 08:06 PM UTC· resolved Mar 25, 2026, 05:02 PM UTC
- identified Mar 24, 2026, 08:06 PM UTC
We've identified a problem with FIT Radio Workout Music on Sonos and are working with them on a fix. You may be unable to start playing music from FIT Radio Workout Music until it’s resolved.
- resolved Mar 25, 2026, 05:02 PM UTC
This incident has been resolved.
Critical January 31, 2026 Alexa Voice Control: unable to add Alexa account 23h 22m Alexa Voice Control
Started Jan 31, 2026, 06:22 PM UTC· resolved Feb 01, 2026, 05:44 PM UTC
- identified Jan 31, 2026, 06:22 PM UTC
We are currently investigating an issue with not being able to add an Alexa Voice account to Sonos. We will update this page when this issue is resolved.
- monitoring Feb 01, 2026, 03:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 01, 2026, 05:44 PM UTC
This incident has been resolved.