- Detected by Pingoru
- May 29, 2026, 11:15 PM UTC
- Resolved
- May 30, 2026, 01:48 AM UTC
- Duration
- 2h 32m
Affected: Apple Music
Timeline · 3 updates
-
investigating May 29, 2026, 11:15 PM UTC
We are aware of issues with browsing music on Apple Music. We are currently working with them on a resolution. You can check status.sonos.com for updates as we have them.
-
identified May 30, 2026, 12:53 AM UTC
We are aware of issues with browsing music on Apple Music. We are currently working with them on a resolution. You can check status.sonos.com for updates as we have them.
-
resolved May 30, 2026, 01:48 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 28, 2026, 04:43 PM UTC
- Resolved
- May 28, 2026, 06:16 PM UTC
- Duration
- 1h 32m
Affected: CBC Radio & Music
Timeline · 2 updates
-
investigating May 28, 2026, 04:43 PM UTC
We are currently investigating this issue.
-
resolved May 28, 2026, 06:16 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 26, 2026, 02:10 PM UTC
- Resolved
- May 27, 2026, 02:27 AM UTC
- Duration
- 12h 17m
Affected: Alexa Voice Control
Timeline · 5 updates
-
investigating May 26, 2026, 02:10 PM UTC
We are currently investigating this issue.
-
investigating May 26, 2026, 07:28 PM UTC
We are continuing to investigate this issue.
-
identified May 26, 2026, 10:06 PM UTC
The issue has been identified and a fix is being implemented.
-
monitoring May 27, 2026, 01:19 AM UTC
A fix has been implemented and we are monitoring the results.
-
resolved May 27, 2026, 02:27 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 22, 2026, 09:54 AM UTC
- Resolved
- May 22, 2026, 01:54 PM UTC
- Duration
- 4h
Affected: Sonos Account
Timeline · 2 updates
-
identified May 22, 2026, 09:54 AM UTC
We have identified a problem with the Sonos App availability in the iOS / Mac App Stores and are working on a solution. You may experience issues downloading or updating the Sonos app from the App Store until this issue is resolved.
-
resolved May 22, 2026, 01:54 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 12, 2026, 04:47 PM UTC
- Resolved
- May 12, 2026, 09:19 PM UTC
- Duration
- 4h 32m
Affected: Spotify
Timeline · 3 updates
-
identified May 12, 2026, 04:47 PM UTC
We've identified a problem with Spotify (EU) on Sonos and are working with them on a fix. You may not be able to browse Spotify (EU) menus in the Sonos app until it’s resolved.
-
identified May 12, 2026, 05:18 PM UTC
We are continuing to work on a fix for this issue.
-
resolved May 12, 2026, 09:19 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 28, 2026, 04:11 PM UTC
- Resolved
- Apr 28, 2026, 04:28 PM UTC
- Duration
- 17m
Affected: Sonos Backgrounds
Timeline · 3 updates
-
investigating Apr 28, 2026, 04:11 PM UTC
We are currently experiencing issues with Sonos Backgrounds stopping playback suddenly, and not being able to start playback. We are currently working to resolve it.
-
investigating Apr 28, 2026, 04:26 PM UTC
We are continuing to investigate this issue.
-
resolved Apr 28, 2026, 04:28 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 23, 2026, 03:42 PM UTC
- Resolved
- Apr 23, 2026, 10:14 PM UTC
- Duration
- 6h 31m
Affected: Gaana
Timeline · 2 updates
-
identified Apr 23, 2026, 03:42 PM UTC
We've identified a problem with Gaana on Sonos and are working with them on a fix. You may not be able to sign in to your Gaana account on Sonos until it’s resolved.
-
resolved Apr 23, 2026, 10:14 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 16, 2026, 09:14 AM UTC
- Resolved
- Apr 16, 2026, 08:38 PM UTC
- Duration
- 11h 24m
Affected: Sveriges Radio
Timeline · 3 updates
-
identified Apr 16, 2026, 09:14 AM UTC
We've identified a problem with Sveriges Radio on Sonos and are working with them on a fix. You may be unable to start playing music from Sveriges Radio until it’s resolved.
-
identified Apr 16, 2026, 08:36 PM UTC
We are continuing to work on a fix for this issue.
-
resolved Apr 16, 2026, 08:38 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 02, 2026, 08:25 AM UTC
- Resolved
- Apr 02, 2026, 04:20 PM UTC
- Duration
- 7h 55m
Affected: Deezer
Timeline · 2 updates
-
identified Apr 02, 2026, 08:25 AM UTC
We've identified a problem with Deezer on Sonos and are working with them on a fix. You may not be able to sign in to your Deezer account on Sonos until it’s resolved.
-
resolved Apr 02, 2026, 04:20 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 24, 2026, 08:06 PM UTC
- Resolved
- Mar 25, 2026, 05:02 PM UTC
- Duration
- 20h 55m
Affected: FIT Radio Workout Music
Timeline · 2 updates
-
identified Mar 24, 2026, 08:06 PM UTC
We've identified a problem with FIT Radio Workout Music on Sonos and are working with them on a fix. You may be unable to start playing music from FIT Radio Workout Music until it’s resolved.
-
resolved Mar 25, 2026, 05:02 PM UTC
This incident has been resolved.
Read the full incident report →
Critical January 31, 2026 - Detected by Pingoru
- Jan 31, 2026, 06:22 PM UTC
- Resolved
- Feb 01, 2026, 05:44 PM UTC
- Duration
- 23h 22m
Affected: Alexa Voice Control
Timeline · 3 updates
-
identified Jan 31, 2026, 06:22 PM UTC
We are currently investigating an issue with not being able to add an Alexa Voice account to Sonos. We will update this page when this issue is resolved.
-
monitoring Feb 01, 2026, 03:44 PM UTC
A fix has been implemented and we are monitoring the results.
-
resolved Feb 01, 2026, 05:44 PM UTC
This incident has been resolved.
Read the full incident report →
Critical January 28, 2026 - Detected by Pingoru
- Jan 28, 2026, 06:39 PM UTC
- Resolved
- Jan 28, 2026, 08:41 PM UTC
- Duration
- 2h 2m
Affected: Alexa Voice Control
Timeline · 2 updates
-
identified Jan 28, 2026, 06:39 PM UTC
We've identified a problem with Alexa Voice Control on Sonos and are working with them on a fix. You may not be able to use voice commands until it’s resolved.
-
resolved Jan 28, 2026, 08:41 PM UTC
This incident has been resolved.
Read the full incident report →
Critical January 15, 2026 - Detected by Pingoru
- Jan 15, 2026, 02:36 PM UTC
- Resolved
- Jan 15, 2026, 04:04 PM UTC
- Duration
- 1h 27m
Affected: Alexa Voice Control
Timeline · 2 updates
-
investigating Jan 15, 2026, 02:36 PM UTC
We've identified a problem with Amazon Alexa on Sonos and are working with them on a fix. You may not be able to use voice commands until it’s resolved.
-
resolved Jan 15, 2026, 04:04 PM UTC
This incident has been resolved.
Read the full incident report →
Critical January 13, 2026 - Detected by Pingoru
- Jan 13, 2026, 04:44 PM UTC
- Resolved
- Jan 13, 2026, 05:19 PM UTC
- Duration
- 34m
Affected: Google Voice Assistant
Timeline · 2 updates
-
identified Jan 13, 2026, 04:44 PM UTC
We've identified a problem with Google Assistant on Sonos and are working with them on a fix. You may not be able to use voice commands until it’s resolved.
-
resolved Jan 13, 2026, 05:19 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 16, 2025, 01:57 PM UTC
- Resolved
- Dec 16, 2025, 03:25 PM UTC
- Duration
- 1h 27m
Affected: Spotify
Timeline · 3 updates
-
investigating Dec 16, 2025, 01:57 PM UTC
We've identified a problem with Spotify Lossless on Sonos and are working with them on a fix. You may hear music from Spotify stop, skip, or stutter until it’s resolved.
-
investigating Dec 16, 2025, 03:25 PM UTC
We are continuing to investigate this issue.
-
resolved Dec 16, 2025, 03:25 PM UTC
This incident has been resolved.
Read the full incident report →
Critical December 4, 2025 - Detected by Pingoru
- Dec 04, 2025, 11:47 AM UTC
- Resolved
- Dec 05, 2025, 08:50 AM UTC
- Duration
- 21h 3m
Timeline · 2 updates
-
monitoring Dec 04, 2025, 11:47 AM UTC
We've identified a problem with Napster on Sonos and are working with them on a fix. You may not be able to browse menus in the Sonos app until it’s resolved.
-
resolved Dec 05, 2025, 08:50 AM UTC
This incident has been resolved.
Read the full incident report →
Critical November 17, 2025 - Detected by Pingoru
- Nov 17, 2025, 02:48 PM UTC
- Resolved
- Nov 18, 2025, 02:14 PM UTC
- Duration
- 23h 26m
Affected: Pocket Casts
Timeline · 2 updates
-
investigating Nov 17, 2025, 02:48 PM UTC
We've identified a problem with Pocket Casts on Sonos and are working with them on a fix. You may not be able to sign in to your Pocket Casts account on Sonos until it’s resolved.
-
resolved Nov 18, 2025, 02:14 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 14, 2025, 04:36 PM UTC
- Resolved
- Dec 05, 2025, 04:17 PM UTC
- Duration
- 20d 23h
Affected: Alexa Voice Control
Timeline · 2 updates
-
monitoring Nov 14, 2025, 04:36 PM UTC
Due to an Amazon AWS outage on October 20, your Sonos device may have disconnected from Alexa voice control. Follow the instructions under the "Advanced Fixes" section to reconnect to Alexa voice control. https://support.sonos.com/en-us/article/alexa-commands-not-working-on-sonos
-
resolved Dec 05, 2025, 04:17 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 12, 2025, 09:01 AM UTC
- Resolved
- Nov 12, 2025, 12:10 PM UTC
- Duration
- 3h 8m
Affected: Sonos Services
Timeline · 2 updates
-
investigating Nov 12, 2025, 09:01 AM UTC
We've identified a problem with our cloud services and are working on a fix. You may experience issues when adding, initiating playback, or authenticating music services until it's resolved.
-
resolved Nov 12, 2025, 12:10 PM UTC
This incident has been resolved.
Read the full incident report →
Critical October 24, 2025 - Detected by Pingoru
- Oct 24, 2025, 04:50 PM UTC
- Resolved
- Oct 24, 2025, 09:31 PM UTC
- Duration
- 4h 40m
Affected: Pandora
Timeline · 2 updates
-
identified Oct 24, 2025, 04:50 PM UTC
We've identified a problem with Pandora on Sonos and are working with them on a fix. You may be unable to start playback from Pandora until it's resolved.
-
resolved Oct 24, 2025, 09:31 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 20, 2025, 09:48 AM UTC
- Resolved
- Oct 20, 2025, 10:57 AM UTC
- Duration
- 1h 8m
Affected: Alexa Voice ControlAmazon MusicSonos RadioTuneIn
Timeline · 3 updates
-
monitoring Oct 20, 2025, 09:48 AM UTC
We've identified a problem with Sonos Radio, TuneIn, & Amazon. You may not be able to sign in to your account on Sonos until it’s resolved. Check our status page for updates while we work to fix this.
-
monitoring Oct 20, 2025, 10:56 AM UTC
We are continuing to monitor for any further issues.
-
resolved Oct 20, 2025, 10:57 AM UTC
This incident has been resolved.
Read the full incident report →
Critical September 29, 2025 - Detected by Pingoru
- Sep 29, 2025, 11:52 AM UTC
- Resolved
- Sep 29, 2025, 07:12 PM UTC
- Duration
- 7h 19m
Affected: Google Voice Assistant
Timeline · 3 updates
-
identified Sep 29, 2025, 11:52 AM UTC
We've identified a problem with Google Voice Assistant on Sonos and are working with them on a fix. You may not be able to use voice commands until it’s resolved.
-
identified Sep 29, 2025, 07:12 PM UTC
We are continuing to work on a fix for this issue.
-
resolved Sep 29, 2025, 07:12 PM UTC
This incident has been resolved.
Read the full incident report →
Critical September 26, 2025 - Detected by Pingoru
- Sep 26, 2025, 11:31 PM UTC
- Resolved
- Sep 27, 2025, 12:52 AM UTC
- Duration
- 1h 21m
Affected: Radio Javan
Timeline · 2 updates
-
identified Sep 26, 2025, 11:31 PM UTC
We've identified a problem with Radio Javan on Sonos and are working with them on a fix. You may not be able to sign in to your Radio Javan account on Sonos until it’s resolved.
-
resolved Sep 27, 2025, 12:52 AM UTC
This incident has been resolved.
Read the full incident report →
Critical September 26, 2025 - Detected by Pingoru
- Sep 26, 2025, 04:34 PM UTC
- Resolved
- Sep 26, 2025, 07:53 PM UTC
- Duration
- 3h 18m
Affected: Jukeboxy Music
Timeline · 2 updates
-
identified Sep 26, 2025, 04:34 PM UTC
We've identified a problem with Jukeboxy Music on Sonos and are working with them on a fix. You may be unable to start playing music from Jukeboxy Music until it’s resolved.
-
resolved Sep 26, 2025, 07:53 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 19, 2025, 02:33 PM UTC
- Resolved
- Sep 20, 2025, 11:46 PM UTC
- Duration
- 1d 9h
Affected: Tidal
Timeline · 2 updates
-
identified Sep 19, 2025, 02:33 PM UTC
We've identified a problem with Tidal on Sonos and are working with them on a fix. You may not be able to use Tidal Connect with Sonos until it’s resolved.
-
resolved Sep 20, 2025, 11:46 PM UTC
This incident has been resolved.
Read the full incident report →
