Sonos experienced a major incident on October 6, 2026 affecting Sonos Account, lasting 44m. The incident has been resolved; the full update timeline is below.
Affected components
Sonos Account
Update timeline
- identified Oct 06, 2026, 09:25 PM UTC
We've identified a problem with Sonos accounts. You may not be able create an account via www.sonos.com and the Sonos app until it’s resolved.
- identified Oct 06, 2026, 09:25 PM UTC
We are continuing to work on a fix for this issue.
- identified Oct 06, 2026, 09:26 PM UTC
We've identified a problem with Sonos accounts. You may not be able create an account via www.sonos.com and the Sonos app until it’s resolved.
- resolved Oct 06, 2026, 10:10 PM UTC
This incident has been resolved.