Solidgate experienced a minor incident on July 8, 2026 affecting Card Payments, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Card Payments
Update timeline
- monitoring Jul 08, 2026, 01:12 PM UTC
We experienced delays in callback handling for card payment operations between approximately 12:19 UTC and 12:37 UTC today. The issue has been resolved, and all operations are now processing normally. We are continuing to monitor the system closely to ensure ongoing stability. During this period, settle, refund, and void operations were processing slower than normal, with some transactions taking over 30 seconds to complete.
- resolved Jul 08, 2026, 02:27 PM UTC
This incident has been resolved.