Solidgate experienced a minor incident on June 19, 2026 affecting Card Payments and Solidgate Payment Form, lasting 51m. The incident has been resolved; the full update timeline is below.
Affected components
Card PaymentsSolidgate Payment Form
Update timeline
- identified Jun 19, 2026, 08:33 AM UTC
We experienced an issue affecting the post-payment experience on the payment form. In some cases, the success redirect did not trigger and the success event did not fire, causing customers to see a declined status after a successful transaction. The issue has been resolved and the fix has been deployed. Payments were processed and webhooks were delivered as expected throughout the incident. No orders were lost.
- resolved Jun 19, 2026, 09:24 AM UTC
We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.