Resolved after 1 hour 17 minutes, affecting Card Payments and Subscription Service and 1 more, on September 14, 2026.
The issue could have been observed between approximately 15:40 and 16:40 UTC today. Events that were delayed during the incident have since been delivered successfully. All impacted systems have recovered and we continue to monitor closely.
Affected components
Update timeline
- identified Sep 14, 2026, 04:17 PM UTC
We're experiencing delays in subscription payment processing and webhook delivery. Non-subscription payments are processed as normal, but might taken longer than usual to appear in Hub. Our team has identified the issue and working actively on resolving this as quickly as possible. We will post an update shortly
- monitoring Sep 14, 2026, 05:01 PM UTC
The issue could have been observed between approximately 15:40 and 16:40 UTC today. Events that were delayed during the incident have since been delivered successfully. All impacted systems have recovered and we continue to monitor closely.
- resolved Sep 14, 2026, 05:34 PM UTC
No issues were observed since recovery. The incident is resolved.
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