Resolved after 5 days 23 hours, affecting EXACT API, on June 18, 2026.
This has now been resolved. Should you still be experiencing issues, we advise a service restart to apply the changes. If this does not resolve the issue, please contact us. Thank you.
Affected components
Update timeline
- investigating Jun 18, 2026, 09:35 AM UTC
We are currently seeing an issue regarding the Pearl AI (Second Opinion) system that integrates with EXACT. We are working with Pearl AI to resolve this issue swiftly. Please monitor this page for updates.
- resolved Jun 24, 2026, 09:15 AM UTC
This has now been resolved. Should you still be experiencing issues, we advise a service restart to apply the changes. If this does not resolve the issue, please contact us. Thank you.
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