Software of Excellence EXACT incident

Online Booking/Portal Issues

Critical Resolved View vendor source →

Software of Excellence EXACT experienced a critical incident on March 3, 2026 affecting Online Booking, lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2026, 04:28 PM UTC
Resolved
Mar 03, 2026, 05:37 PM UTC
Duration
1h 8m
Detected by Pingoru
Mar 03, 2026, 04:28 PM UTC

Affected components

Online Booking

Update timeline

  1. investigating Mar 03, 2026, 04:28 PM UTC

    Our Development Team are aware of the issue and are actively investigating to find a resolution as quickly as possible.

  2. resolved Mar 03, 2026, 05:37 PM UTC

    We can confirm that this issue has been resolved following investigation and testing from our Development Team.