Software of Excellence EXACT incident

Online Booking outage

Resolved after 1 hour 19 minutes, affecting Online Booking, on March 31, 2026.

investigating Mar 31, 2026, 11:46 PM UTC

We identified and resolved an issue impacting Exact Online Booking and the Patient Portal. All services are operational once again.

Started: Mar 31, 2026, 10:27 PM UTC
Resolved: Mar 31, 2026, 11:47 PM UTC
Duration: 1h 19m
Detected by Pingoru: Mar 31, 2026, 10:27 PM UTC

Affected components

Online Booking

Update timeline

investigating Mar 31, 2026, 10:27 PM UTC

We identified and resolved an issue impacting Exact Online Booking and the Patient Portal. All services are operational once again.
investigating Mar 31, 2026, 11:46 PM UTC

We identified and resolved an issue impacting Exact Online Booking and the Patient Portal. All services are operational once again.
resolved Mar 31, 2026, 11:47 PM UTC

This incident has been resolved.

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