Resolved after 17 hours 33 minutes, affecting Online Booking, on September 30, 2024.
We're pleased to announced that this incident has now been resolved. Please feel free to reach out to our Support Team via live chat if you require any further assistance. Thank you for your patience.
Affected components
Update timeline
- investigating Sep 30, 2024, 08:06 AM UTC
We are currently investigating an issue with a partial Online Booking outage. This is affecting online booking embedded in the use of iFrame (only applicable to practices in Australia and New Zealand due to European Banking Authority regulations).
- investigating Sep 30, 2024, 02:16 PM UTC
We are continuing to investigate this issue.
- identified Sep 30, 2024, 10:55 PM UTC
We have identified the issue and a fix is being implemented.
- monitoring Oct 01, 2024, 12:24 AM UTC
A fix has been implemented and our team will continue to monitor results.
- resolved Oct 01, 2024, 01:39 AM UTC
We're pleased to announced that this incident has now been resolved. Please feel free to reach out to our Support Team via live chat if you require any further assistance. Thank you for your patience.
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