Software of Excellence EXACT incident

Phone lines are down

Resolved after 2 minutes, affecting EXACT API, on March 24, 2025.

monitoring Mar 24, 2025, 08:59 AM UTC

We are currently experiencing technical issues with our phone lines, we apologise for any inconvenience this may cause. For immediate assistance, we kindly ask that you reach out to us via live chat either in the top right of your EXACT, or on our website help.softwareofexcellence.com. Our team is available and ready to help you. Thank you for your understanding and patience.

Started
Mar 24, 2025, 08:59 AM UTC
Resolved
Mar 24, 2025, 09:02 AM UTC
Duration
2m
Detected by Pingoru
Mar 24, 2025, 08:59 AM UTC

Affected components

EXACT API

Update timeline

  1. monitoring Mar 24, 2025, 08:59 AM UTC

    We are currently experiencing technical issues with our phone lines, we apologise for any inconvenience this may cause. For immediate assistance, we kindly ask that you reach out to us via live chat either in the top right of your EXACT, or on our website help.softwareofexcellence.com. Our team is available and ready to help you. Thank you for your understanding and patience.

  2. resolved Mar 24, 2025, 09:02 AM UTC

    This incident has been resolved.

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