Socure incident

RETROACTIVE: [Sev3] RiskOS Webhook Replay

Resolved on September 21, 2026, affecting RiskOS.

resolved Sep 21, 2026, 11:57 AM UTC

Between 6:28 AM and 6:57 AM ET on September 21, an issue during an operational activity caused some webhook notifications associated with older evaluations from the past month to be delivered again. Current evaluations and webhook processing were not impacted. The issue has been resolved. We apologize for any confusion or additional noise this may have caused.

Started
Sep 21, 2026, 11:57 AM UTC
Resolved
Sep 21, 2026, 11:57 AM UTC
Duration
–
Detected by Pingoru
Sep 21, 2026, 11:57 AM UTC

Affected components

RiskOS

Update timeline

  1. resolved Sep 21, 2026, 11:57 AM UTC

    Between 6:28 AM and 6:57 AM ET on September 21, an issue during an operational activity caused some webhook notifications associated with older evaluations from the past month to be delivered again. Current evaluations and webhook processing were not impacted. The issue has been resolved. We apologize for any confusion or additional noise this may have caused.

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