SMS-Magic incident

Carrier Partner Incident - Short Code (Route 1) Delivery Receipt Delays

SMS-Magic experienced a minor incident on May 14, 2026 affecting Message Delivery Service, lasting 42m. The incident has been resolved; the full update timeline is below.

Started: May 14, 2026, 08:37 PM UTC
Resolved: May 14, 2026, 09:19 PM UTC
Duration: 42m
Detected by Pingoru: May 14, 2026, 08:37 PM UTC

Affected components

Message Delivery Service

Update timeline

investigating May 14, 2026, 08:37 PM UTC

Start Time : May 14, 2026 - 13:24 PDT There is a carrier-partner incident currently impacting short code (route 1) services. Customers may experience intermittent delivery receipt delays impacting inbound (MO) via short code (route 1). The cause of this issue is under investigation at this time.
resolved May 14, 2026, 09:19 PM UTC

Incident resolved Monitoring for the issue impacting short code (route 1) services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : May 14, 14:12 PDT