SMS-Magic incident
Carrier Partner Incident - Short Code (Route 1) Delivery Receipt Delays
Resolved after 42 minutes, affecting Message Delivery Service, on May 14, 2026.
Incident resolved Monitoring for the issue impacting short code (route 1) services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : May 14, 14:12 PDT
Affected components
Update timeline
- investigating May 14, 2026, 08:37 PM UTC
Start Time : May 14, 2026 - 13:24 PDT There is a carrier-partner incident currently impacting short code (route 1) services. Customers may experience intermittent delivery receipt delays impacting inbound (MO) via short code (route 1). The cause of this issue is under investigation at this time.
- resolved May 14, 2026, 09:19 PM UTC
Incident resolved Monitoring for the issue impacting short code (route 1) services has concluded and confirmed that previously impacted services have been restored to pre-incident health. The issue is resolved at this time. End Time : May 14, 14:12 PDT
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