SMS-Magic incident

USA and Canada - Delivery degradation affecting SMS and MMS traffic

Minor Resolved View vendor source →

SMS-Magic experienced a minor incident on October 19, 2026 affecting Message Delivery Service, lasting 16h 10m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2026, 08:33 PM UTC
Resolved
Oct 20, 2026, 12:43 PM UTC
Duration
16h 10m
Detected by Pingoru
Oct 19, 2026, 08:33 PM UTC

Affected components

Message Delivery Service

Update timeline

  1. investigating Oct 19, 2026, 08:33 PM UTC

    We have been notified by our supplier about SMS and MMS degradation impacting inbound/outbound messages and delivery receipts in USA and Canada We will issue an update as soon as more information becomes available.

  2. monitoring Oct 19, 2026, 08:57 PM UTC

    We have observed a recovery and are monitoring service stability.

  3. resolved Oct 20, 2026, 12:43 PM UTC

    This incident is now resolved.