SmartSurvey incident

SMS Service

Minor Vendor's status page →

Resolved after 4 hours 42 minutes, affecting SmartSurvey Application and SmartPolls (SmartPolls — UK), on August 19, 2026.

monitoring Aug 19, 2026, 08:02 AM UTC

Please note our SMS provider Firetext are currently suffering an unplanned outage. The SMS service is currently unavailable, we expect an update around 10am this morning. Updates can be found at https://status.firetext.co.uk/

Started
Aug 19, 2026, 08:02 AM UTC
Resolved
Aug 19, 2026, 12:45 PM UTC
Duration
4h 42m
Detected by Pingoru
Aug 19, 2026, 08:02 AM UTC

Affected components

SmartSurvey ApplicationSmartPolls (SmartPolls — UK)

Update timeline

  1. monitoring Aug 19, 2026, 08:02 AM UTC

    Please note our SMS provider Firetext are currently suffering an unplanned outage. The SMS service is currently unavailable, we expect an update around 10am this morning. Updates can be found at https://status.firetext.co.uk/

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