Resolved after 31 minutes, affecting SmartSurvey Application and Survey Taking and 1 more, on October 20, 2026.
We're experiencing some downtime due to network issues with our hosting provider in the EU. We're waiting for an update from our provider.
Affected components
SmartSurvey ApplicationSurvey TakingSurvey Taking (Custom Domains)APIReports & ExportsEmail ServicesSMS ServicesSystem EmailsSystem Emails (System Emails — EU)AI Services
Update timeline
- investigating Oct 20, 2026, 07:21 PM UTC
We're experiencing some downtime due to network issues with our hosting provider in the EU. We're waiting for an update from our provider.
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