SmartSurvey incident

AI features experiencing degraded performance

Resolved after 1 hour 50 minutes, affecting SmartPolls (SmartPolls — UK) and AI Services, on June 22, 2026.

investigating Jun 22, 2026, 11:43 AM UTC

We are currently investigating an issue affecting our AI-powered features, including Create Survey using AI, Import Survey using AI, and Suggest Categories. Some users may experience slow response times or errors when using these features. All other areas of the platform are unaffected. We'll share an update as soon as we have more information.

Started: Jun 22, 2026, 11:43 AM UTC
Resolved: Jun 22, 2026, 01:33 PM UTC
Duration: 1h 50m
Detected by Pingoru: Jun 22, 2026, 11:43 AM UTC

Affected components

SmartPolls (SmartPolls — UK)AI Services

Update timeline

investigating Jun 22, 2026, 11:43 AM UTC

We are currently investigating an issue affecting our AI-powered features, including Create Survey using AI, Import Survey using AI, and Suggest Categories. Some users may experience slow response times or errors when using these features. All other areas of the platform are unaffected. We'll share an update as soon as we have more information.

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