SmartSurvey incident

AI features experiencing degraded performance

Minor Resolved View vendor source →

SmartSurvey experienced a minor incident on June 22, 2026 affecting SmartPolls (UK) and AI Services, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2026, 11:43 AM UTC
Resolved
Jun 22, 2026, 01:33 PM UTC
Duration
1h 50m
Detected by Pingoru
Jun 22, 2026, 11:43 AM UTC

Affected components

SmartPolls (UK)AI Services

Update timeline

  1. investigating Jun 22, 2026, 11:43 AM UTC

    We are currently investigating an issue affecting our AI-powered features, including Create Survey using AI, Import Survey using AI, and Suggest Categories. Some users may experience slow response times or errors when using these features. All other areas of the platform are unaffected. We'll share an update as soon as we have more information.