SmartSurvey incident

AI Processing

SmartSurvey is currently experiencing a minor incident affecting System Emails (EU) and SmartPolls (UK) and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
May 15, 2026, 03:59 PM UTC
Resolved
Ongoing
Duration
● 2h 3m
Detected by Pingoru
May 15, 2026, 03:59 PM UTC

Affected components

System Emails (EU)SmartPolls (UK)AI Services

Update timeline

  1. identified May 15, 2026, 03:59 PM UTC

    We are currently experiencing some issues with our AI worker through Civo. We have are awaiting further information and will update this incident as we learn more.