Skyhigh Security incident

SKI-405 - Incident - Policy evaluation failing for share events on SharePoint custom configuration sites

Resolved after 41 minutes, affecting Skyhigh CASB (Skyhigh CASB) and Policy (Policy) and 1 more, on September 24, 2026.

investigating Sep 24, 2026, 03:14 PM UTC

We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.

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Started: Sep 24, 2026, 03:14 PM UTC
Resolved: Sep 24, 2026, 03:55 PM UTC
Duration: 41m
Detected by Pingoru: Sep 24, 2026, 03:14 PM UTC

Affected components

Skyhigh CASB (Skyhigh CASB)Policy (Policy)production-us (production-us)

Update timeline

identified Sep 24, 2026, 03:14 PM UTC

We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
investigating Sep 24, 2026, 03:14 PM UTC

We are currently investigating an issue that may impact service availability and performance. Service may not be fully available for some customers. Status will be updated when available, for further assistance, please contact Skyhigh Support.
resolved Sep 24, 2026, 03:55 PM UTC

The root cause has been identified and Engineering is working on the fix

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